- Report: #201598
Report - Rebuttal - Arbitrate
Complaint Review: CCBill EU, Ltd.
CCBill EU, Ltd.1501 W. 17th St. Tempe, Arizona U.S.A.
CCBill, CCBillEU, CCBill EU Ltd. Won't refund proven ID-theft fraud billing; won't answer letter or email. Tempe Arizona
*Author of original report: ID-Theft Payments returned
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This was initially pursued through the Bank who issued the Visa Debit Card. They advised that they could only recover 60 days worth of payments. A temporary re-credit of $119.85 was made to the Visa Debit bank account. Further payments were immediately blocked.
Following investigation by the Bank, they confirmed that the temporary refund made was now permanent. Credit due to Bank of America, for refunding/recovering the last three payments.
Upon contacting CCBill EU to recover the outstanding balance of $324.60, CCBill EU advised that their client/affiliate (for whom the money was collected) was www.21sextury.com, a subscription sex site!
CCBill EU claimed that they would only refund fraudulent payments if their affiliate agreed. However, based on the sign-up information supplied by CCBill EU, 21sextury stated that they did not consider it fraudulent; the card address was correct, and the sign-up IP address used was in the US.
A trace of the sign-up IP showed it was made from New York. Evidence that the Visa Debit cardholder was at work in California that day was provided.
CCBill EU have not even given the courtesy of a reply. USPS Delivery Confirmation of the letter/full evidence of ID theft fraud.
This report was posted on Ripoff Report on 07/17/2006 09:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/CCBill-EU-Ltd/Tempe-Arizona-85281/CCBill-CCBillEU-CCBill-EU-Ltd-Wont-refund-proven-ID-theft-fraud-billing-wont-answer-201598. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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