Complaint Review: CCBill - Internet, Nationwide
- CCBill http://www.ccbill.com/ Internet, Nationwide U.S.A.
- Phone:
- Web:
- Category: Online banking
CCBill ripoff, illegal overcharges Internet
*Author of original report: This complaint has been resolved
*Author of original report: This complaint has been resolved
*Author of original report: This complaint has been resolved
*Author of original report: This complaint has been resolved
*Consumer Comment: So-Called "Illegal" Charges
*Consumer Comment: Hold
*Consumer Comment: Have you tried contacting the web site where you signed up?
*Author of original report: You don't understand
*Consumer Comment: Read the "fine print"
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
Signed up for a $6.00 trial on a website through CCBill.com. After checking my bank account, I noticed that it was not $6.00 taken out but $30.00! After emailing customer support, they told me that there was nothing they could do after the transaction had already been made.
Obviously this company uses fraudulent tactics such as this in order to scam extra money out of people. Then when you ask them what's going on it's "Woops. Nothing we can do now. It's your fault not ours".
Look closely at your internet transactions and make sure they are not going through CCBill or you will most likely, sometime down the line, become a victim of these types of "mistakes".
Steve
Oklahoma City, Oklahoma
U.S.A.
This report was posted on Ripoff Report on 04/22/2006 01:17 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ccbill/internet-nationwide/ccbill-ripoff-illegal-overcharges-internet-187981. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#9 Author of original report
This complaint has been resolved
AUTHOR: Stephen - (U.S.A.)
SUBMITTED: Tuesday, June 19, 2007
Please stop filing rebuttals. This complaint is over a year old. The charges were indeed made without consent as I had proven to them. The money has been refunded.
#8 Author of original report
This complaint has been resolved
AUTHOR: Stephen - (U.S.A.)
SUBMITTED: Tuesday, June 19, 2007
Please stop filing rebuttals. This complaint is over a year old. The charges were indeed made without consent as I had proven to them. The money has been refunded.
#7 Author of original report
This complaint has been resolved
AUTHOR: Stephen - (U.S.A.)
SUBMITTED: Tuesday, June 19, 2007
Please stop filing rebuttals. This complaint is over a year old. The charges were indeed made without consent as I had proven to them. The money has been refunded.
#6 Author of original report
This complaint has been resolved
AUTHOR: Stephen - (U.S.A.)
SUBMITTED: Tuesday, June 19, 2007
Please stop filing rebuttals. This complaint is over a year old. The charges were indeed made without consent as I had proven to them. The money has been refunded.
#5 Consumer Comment
So-Called "Illegal" Charges
AUTHOR: Partick - (U.S.A.)
SUBMITTED: Monday, June 18, 2007
When you subscribe to the website, before you click on the button "complete this purchase," make sure all the information is correct. One thing to definitely look out for is the drop down menus with the billing options. Make sure that once you select it, that it isn't still highlighted. This tends to be a big problem.
You should have received a confirmation email within minutes of completing the purchase. That confirmation email includes the billing option chosen. If you wanted to access the site, you would have had to look at that to make sure you have the correct username and password. The email displays the billing option above the login info.
After realizing the mistake, you could have contacted CCBill and I'm sure they would have realized the mistake made on your part as well and kindly reverse the charge or void the transaction.
FYI
There will only be a "hold" amount placed on the account if its a free trial, only to ensure that there are funds available in the account as well as it being active.
#4 Consumer Comment
Hold
AUTHOR: Dena - (U.S.A.)
SUBMITTED: Saturday, April 28, 2007
The amount you see on your bank statement is for a hold of that amount in case you over go your trial. However, if you cancel within the alotted time, you sould be charged just the $6.00.
#3 Consumer Comment
Have you tried contacting the web site where you signed up?
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Monday, April 24, 2006
If I understand correctly, ccbill is simply an internet payment processor, ccbill does not own or operate the web site you tried to subscribe to. As far as ccbill would be concerned the mistake is either yours or the web sites.
Perhaps if you were to contact the web site you were trying to get the trial subscription from they could refund your money.
Good luck.
#2 Author of original report
You don't understand
AUTHOR: Stephen - (U.S.A.)
SUBMITTED: Saturday, April 22, 2006
Nunya, I don't think you quite understand.
The instant I signed up for the trial, the charge of $30 was made. CCBill treated it as a full subscription and not a trial. That's where the ripoff was made. I understand completely about the fine print thing. I actually canceled rebilling after signing up.
CCBill just decided they weren't going to give me a trial, they were going to force a full subscription on me.
#1 Consumer Comment
Read the "fine print"
AUTHOR: Nunya - (U.S.A.)
SUBMITTED: Saturday, April 22, 2006
When you sign up for a trial through almost any website, you usually have to cancel the trial before the end of said trial OR it will convert to a full membership and you will have your account billed as a full membership.
By the way, what was the trial that you signed up for?
Advertisers above have met our
strict standards for business conduct.