• Report: #293565

Complaint Review: CCBill

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  • Submitted: Fri, December 21, 2007
  • Updated: Sat, May 16, 2009

  • Reported By:Chicago Illinois
CCBill
CCBill.com Tempe, Arizona U.S.A.

CCBill They will bill you even if you never use their services Tempe Arizona

*Consumer Comment: How to find out what a ccbill charge was for

*UPDATE Employee: Probably...

*Consumer Suggestion: Yeah Right...

*UPDATE Employee: CCbill will always provide information

*UPDATE Employee: CCbill will always provide information

*UPDATE Employee: CCbill will always provide information

*UPDATE Employee: CCbill will always provide information

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I just received a $30 charge from these people on my credit card. I've never used this credit card anywhere. When I called CCBill they claimed the charges were legitimate but would not give any details as to when, where, or who the charges were for.

Blackindia
Chicago, Illinois
U.S.A.

This report was posted on Ripoff Report on 12/21/2007 08:59 AM and is a permanent record located here: http://www.ripoffreport.com/r/CCBill/Tempe-Arizona/CCBill-They-will-bill-you-even-if-you-never-use-their-services-Tempe-Arizona-293565. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 7Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

How to find out what a ccbill charge was for

AUTHOR: Chatropolis - (U.S.A.)

If you simply go to https://support.ccbill.com/index.cgi you can put in your info and find out what it was used for. The charge on your statement should also read ccbill//companychargedtoo . After 15 years of taking credit cards I have seen most of these are not frauds but people that buy a product/service do not understand it or bother to read how they will be billed. Very little is real fraud. But there are a lot of spouses denying that they subscribed to an adult site.

In cases of real fraud cards are canceled. Rarely is this the practice when it comes to internet company's. Even when merchants can prove you made the charge in this age of static IP's Merchants tend to lose the battle.
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#2 UPDATE Employee

Probably...

AUTHOR: Anonymous Employee - (U.S.A.)

You probably didn't get any information because you called up, screamed at the employee, refused to give any information required to look you up, and threatened to sue us for charging you for something you probably purchased and forgot about. Maybe if you called, didn't scream at people, and tried to work with the company that informed you they were charging you, you could have gotten somewhere. But, no, somehow CCBill stole your information and is trying to sneak it past you, regardless of the fact that we put our phone number on your credit card statement so you can call us and ask about it.
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#3 Consumer Suggestion

Yeah Right...

AUTHOR: Tha Wulf - (U.S.A.)

Sounds like the scum over in AZ are just trying to cover their a**es...

> As long as you verify that you are the owner of the card CCBill can and will provide
> you with any information requested (Including email used, address used, IP address
> used, date and amount of charges, and date and time of signup)

So why did I have so much trouble getting that information, Mr. con man?

> They are required by the company to do so, and if they refuse to, please ask for a
> supervisor.

I had to cancel multiple times and still got charged... not only that, I got signed up for numerous other rip-off sites that didn't even give me information so I could cancel... way to go... you guys are bigger liars than the Nigerian scammers. Whatever else you may say of them, they are at least honest about being criminals...
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#4 UPDATE Employee

CCbill will always provide information

AUTHOR: Defense Attorney - (U.S.A.)

As long as you verify that you are the owner of the card CCBill can and will provide you with any information requested (Including email used, address used, IP address used, date and amount of charges, and date and time of signup)

They are required by the company to do so, and if they refuse to, please ask for a supervisor.
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#5 UPDATE Employee

CCbill will always provide information

AUTHOR: Defense Attorney - (U.S.A.)

As long as you verify that you are the owner of the card CCBill can and will provide you with any information requested (Including email used, address used, IP address used, date and amount of charges, and date and time of signup)

They are required by the company to do so, and if they refuse to, please ask for a supervisor.
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#6 UPDATE Employee

CCbill will always provide information

AUTHOR: Defense Attorney - (U.S.A.)

As long as you verify that you are the owner of the card CCBill can and will provide you with any information requested (Including email used, address used, IP address used, date and amount of charges, and date and time of signup)

They are required by the company to do so, and if they refuse to, please ask for a supervisor.
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#7 UPDATE Employee

CCbill will always provide information

AUTHOR: Defense Attorney - (U.S.A.)

As long as you verify that you are the owner of the card CCBill can and will provide you with any information requested (Including email used, address used, IP address used, date and amount of charges, and date and time of signup)

They are required by the company to do so, and if they refuse to, please ask for a supervisor.
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