- Report: #253016
Report - Rebuttal - Arbitrate
Complaint Review: CCI Camera City
CCI Camera City342 Kings Highway Brooklyn, New York U.S.A.
CCI Camera City CCI CAMERA CITY commits another fraud! Beware! Their website no longer exist and phone is a recording! ripoff Brooklyn New York
The man that I spoke with, Brian Peterson, mentioned that the package doesnt include the lens, polarizing and fluorescent filters, and battery charger and that I had to buy these separately and quoted me $2499 for everything that I needed. When I was ready to order, he asked me how much my budget was and offered (according to him) a better deal.
He said that theres a new camera from Sony thats just released, HVR-A1J, an upgrade of HVR-A1U, and is not available anywhere else. He offered me a price of $2799, a little more expensive than the one I was really looking to buy, and said that its worth the $300 more since its a much professional and better camera than Panasonic AG-HVX 200; and, that I had 21 days to look at it and decide whether I want it or not. If not, then I could just return it with no questions asked. He said hell throw in everything that I needed to get things going including accessories and HD lenses.
He charged me $49 for shipping because I needed it the day after. I told him that I didnt know whether all this information was true and that I am just taking his word for it. When the package arrived, I was very disappointed with what I saw. It didnt look like a professional camera and nothing that he said was in there. I tried to research about the model and found out that its not an upgrade of Sony HVR-A1U, but a Japanese version, that I could have bought for a much lesser price elsewhere.
I called the sales department and was looking for Brian Peterson through the extension that he gave me, but hes apparently unavailable every time. I asked for an RMA, thinking that I have been given 21 days to decide whether or not to return, and at that point, I already wanted to return it. The person I talked to, Ronny Shy, the sales supervisor, said that they sent 2 packages and that the 2nd one was probably delayed for just a day. So I said, Ill give it a day, and if it doesnt come, Im going to have to return it.
He said that I would have to be charged $150 for shipping it back, and another $150 for re-stocking fee. Neither of these has been mentioned by Brian Peterson when he gave me 21 days to make a decision. The 2nd package came 4 days after, and still, nothing that they said were there. I kept calling for an RMA number but nobody wanted to give me one.
I was able to speak with Ronny Shy again and he offered me to keep the Sony for $300 rebate that he said he was ready to transfer back to my account at that time. When I said I really wanted to return the package and all I needed was an RMA #, he offered me the camera that I originally wanted (Panasonic AG-HVX 200) for $4600, way more expensive than the $2499 than Brian quoted me. After a LOT of phone calls, I finally convinced Ronny to give me an RMA #. I returned it on February 20, 2007 and until now, I haven't received any refund.
I've been having trouble with my bank because of this. They do not want to return my money and have been investigating if this is in fact a fraudulent act by the CCI Camera City. Now their web site is being redirected to a different site and their phone numbers just keep ringing.
This report was posted on Ripoff Report on 06/07/2007 02:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/CCI-Camera-City/Brooklyn-New-York-11223/CCI-Camera-City-CCI-CAMERA-CITY-commits-another-fraud-Beware-Their-website-no-longer-exi-253016. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.