• Report: #652053

Complaint Review: CCS

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  • Submitted: Sun, October 17, 2010
  • Updated: Wed, October 27, 2010

  • Reported By: jtwaldie — Currituck North Carolina United States of America
CCS
Two Wells Ave Newton Massachusettes 02459 Newton Massachusettes 02459, Massachusetts United States of America

CCS Credit Collection Services CCS has constantly harassed me since my husband died in 2002 and it is not me that owes them money Newton Massachusettes 02459, Massachusetts

*Consumer Comment: both are right

*Consumer Comment: Vinco is right, change your phone number BUT

*Consumer Comment: Change your phone number

*UPDATE Employee: Stop the Calls.

*Consumer Comment: advise

*Consumer Comment: Do this

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I have been receiving multiple telephone calls from CCS (Credit Collection Services)since my husband died in 2002. It is now October 2010. They are trying to collect debts made by my step-daughter and her boyfriend. Apparently these two used my telephone number on their credit card applications.


What makes it more aggravating is that I live in North Carolina and my step-daughter and her boyfriend live in Massachusettes. Would not one be suspicious if a credit application filed for in Massachusettes would include a North Carolina telephone number? And to top it off, I don't have any credit cards!



I have been receiving automated phone calls from CCS almost since the moment I laid my husband to rest in 2002. I have explained on more occasions than I care to remember that my step-daughter does not live with me, even though she stayed with me for about 3 weeks after her father died.  



I have received no less that 1,000 telephone calls from CCS in the past 8 years and now am at the end of my rope with this company. The supervisor I talked to, Aaron Adams @877-620-6000 said he would remove my phone number from the files, but this same thing has been stated to me over the past 8 years and 1,000 telephone calls.



If anyone has any suggestions as to how I can get these people off my back, I would welcome any responses to this complaint!

This report was posted on Ripoff Report on 10/17/2010 05:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/CCS/Newton-Massachusettes-02459-Massachusetts-02459/CCS-Credit-Collection-Services-CCS-has-constantly-harassed-me-since-my-husband-died-in-200-652053. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 6Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

both are right

AUTHOR: Steph - (USA)

The last 2 who responded are right but request that new imformation on the new # be given out. Bill collectors can be a**holes. 1 called me on my cell looking for another person . I told the caller he had the wrong # and the person I talked to told me they would remove my # from the database that did not happen when they called it showed thier# and left a message for this person again . I blocked their # from calling my cell

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#2 Consumer Comment

Vinco is right, change your phone number BUT

AUTHOR: Jim - (U.S.A.)

Be sure that your new number is UNLISTED. or these assholes will simply look in the phone book and Harass You again.
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#3 Consumer Comment

Change your phone number

AUTHOR: Vinco - (Canada)

Unfortunately, as long as you keep the phone number you currently have, they will continue to call you. Your step-daughter caused this by supplying your phone number. Your beef is with her for not paying her bills, rather than CCS for trying to collect by phoning the only contact number they have. If you change your phone number, CCS has no reason to phone you and they will stop. This is a minor form of identity theft.
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#4 UPDATE Employee

Stop the Calls.

AUTHOR: Collector - (USA)

You certainly can write the cease a desist letter and that will stop calls for that one referenced file. And you can repeat that process with each and every file your step-daughter they created using your phone number.

Or you can call back into that office.  Give them your number... and ask the rep kindly to do a manual search by your phone number and please pass it on to a supervisor to remove each copy from all files not pertaining to you.  

Initially, when I started I would get requests to remove a number and was instructed by supervisor that there is no issue with removing incorrect numbers, in fact, it is preferred.  That will let us know we need to get information to locate the real responsible party.

Thanks,

Hope this helps.
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#5 Consumer Comment

advise

AUTHOR: John - (U.S.A.)

How to stop collection agency harassment for a debt that is not yours:  -  Send the collection agency a letter via Certified Mail + Return Receipt (do NOT use regular mail) stating:

Per the Fair Debt Collection Practices Act, cease all communications with me about this alleged debt and stop all phone calls to [insert your phone #]. This is not my debt. Receipt of this letter is officially being time stamped via Certified Mail. I will pursue each subsequent phone call from your office with a $1,000 per incident penalty for Fair Debt Collection Practices Act violations.


If they keep calling, read the following statement to them:

Be advised that this call is being recorded. If you do not consent to being recorded, you need to terminate this call. Continuation of this phone call after officially being informed that it is being recorded implies consent to be recorded. This recording will be used to pursue Fair Debt Collection Practice Act violations in a court of law.
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#6 Consumer Comment

Do this

AUTHOR: Stacey - (U.S.A.)

Send them a cease communications letter via certified mail with return receipt requested.

Keep copies of all documents - if your State allows tape recording incoming calls then do that too. File a report with the appropriate agency (agencies).

Good luck and keep us informed

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