- Report: #414399
Report - Rebuttal - Arbitrate
Complaint Review: CDR Group Inc -
CDR Group Inc -One East Camelback Road, Suite 770 Phoenix,, Arizona U.S.A.
Brian Randall , Roger Schindler Truly a bait and switch situation here Phoenix, Arizona
*REBUTTAL Individual responds: Ridiculous Claim
*UPDATE Employee: for the informed reader
*UPDATE Employee: What is bait and switch?
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I too, had an initial interview with CEO Brian Randall and found him to be professional and enthusiastic about my situation and that CDR could help. This after expressing my concerns about another out of state company that I had used the year before. He assured me that CDR was not like them and though results can not be guaranteed, I would be happy.
His sales pitch was good and made some clear points as to what I could expect from my assigned counselor. Ie -follow-up ; solid review and quality lists of companies for mailing, etc. Turns out what sales said and what operations delivers is to different things.
Poor follow-up; weak lists- some that did not pertain to my field of interest. After voicing my concerns, some initial improvement yet, for the most part, my efforts outside this service were more productive. I bought a lemon and it s too bad Arizona does not have a lemon law for services such as this. Once you sign that contract, you have little or NO refund expected. Read it very carefully, better yet, stay away from it.
I have also noticed that both these people have filed positive responses on other sites regarding their services. Note - the comments were filed by employees of CDR not the person themselves. Believe that to be very misleading to anyone reading those reviews.
This report was posted on Ripoff Report on 01/21/2009 11:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/CDR-Group-Inc-/Phoenix-Arizona-85012/Brian-Randall-Roger-Schindler-Truly-a-bait-and-switch-situation-here-Phoenix-Arizona-414399. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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