- Report: #1045678
Report - Rebuttal - Arbitrate
Complaint Review: CELLUNLOCK
CELLUNLOCKInternet United States of America
CELLUNLOCK Took money in return for allegedly being able to unlock my spare cell phone. Internet
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You also have to pay them up front for them to unlock your phone, this I did $39.99 which they took immediately and sent me by email an unlock code number for my phone ( a Samsung Galaxy S 4g) which they said came from the provider / phone maker (the provider in this case was T-mobile).
The unlock code did not work and never has, I tried to contact them by telephone but never any answer, I emailed them and after a few days they said I was doing it wrong ie. entering the code incorrectly. I tried again following their instructions. It did not work, so I emailed them again on numerous occasions and either recieved no reply or they said I was doing it wrong and I must send a VIDEO of me entering the unlock code this I did.
They replied that it was to be sent to the maker - Samsung. I am still waiting and now they dont answer any emails at all. They are Thieves and Con men, they were asked to return my money or give me a code that works - I have had no reply. I rang Samsung USA and reported this company to them, they are interested but said I must contact the provider and tell them.
I am now still waiting for my money to be returned, with 62 days interest, I had to pay out more money and have been inconvieniened by this whole affair.
Please DO NOT use Cellunlock.net they are theives and Rip-offs. They must have done this to thousands of people and got away with it. I still have not got my Galaxy S 4g unlocked.
This report was posted on Ripoff Report on 04/23/2013 07:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/CELLUNLOCK/internet/CELLUNLOCK-Took-money-in-return-for-allegedly-being-able-to-unlock-my-spare-cell-phone-I-1045678. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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