• Report: #963022

Complaint Review: CENTRAL VALLEY COMPUTER PARTS, INC

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  • Submitted: Thu, November 01, 2012
  • Updated: Thu, November 01, 2012

  • Reported By: RJ — Miami Florida United States of America
CENTRAL VALLEY COMPUTER PARTS, INC
986 Dexter Way Ripon, California United States of America

CENTRAL VALLEY COMPUTER PARTS, INC Scammer: JARED VAN NIEUWENHUYZEN, eBay Alias: central_valley_computer_parts_inc Tried to take our money through eBay, had to file fraud charges, will continue to pursue Ripon, California

*UPDATE Employee: Let's set the record straight.

*REBUTTAL Owner of company: Lots of False information here...

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We purchased an i7 CPU from this "company" through ebay. The guy claimed to have the part, said it would be fast shipping, all the good stuff. We purchased the item and immediately sent him an email asking to expedite the order because the parts were needed for a repair. Needless to say this guy never wrote back... We tried several times, sending numerous emails and still this perpetrator ignores all emails and avoids all contact... We then obtained a phone number oh this guy through eBay, and tried to give him a call... We called many times, left many messages and still no response.. Then I paid for a personal investigation on this guy (in which I was able to obtain all personal information on him including his phone number and where he lives) and I tried calling another number, he did not answer neither. Several days later, I sent a last email informing him that I will then go the next step and contact Paypal and eBay and notify them of fraud charges... Here is a copy and paste of his response:

"I appologize, I have been quite sick and haven't been in the office this
week. Your item should have gone out already (I've got an employee there
but apparently things haven't been shipped). The scan doesnt always
update online. But if it hasn't ill ship it out USPS Express for free
($18 overnight service). Fair enough?"


 The email came several hours after I informed him of the scam charges that were coming... I replied back to him and he never responded... It has come to our conclusion that this guy in fact does not have the parts he claims to have and is simply stalling to either acquire the parts or try to pass the time so a chargeback is not  possible. Here is just some of the information I have to identify this person:

Entity Name:CENTRAL VALLEY COMPUTER PARTS, INC.
Entity Number:C3440767
Date Filed:12/20/2011
Status:ACTIVE
Jurisdiction:CALIFORNIA
Entity Address:926 KIRK COURT
Entity City, State, Zip:RIPON CA 95366
Agent for Service of Process:JARED

VAN

NIEUWENHUYZEN
Agent Address:926 KIRK COURT
Agent City, State, Zip:RIPON CA 95366
(209) 253-0279
(209) 599-9989

This is the free information that was obtained at: http://kepler.sos.ca.gov/cbs.aspx

Ultimately, I will get the money back that we paid him because we already filed the dispute with eBay and have already spoken with Paypal. But unfortunately for this criminal, he cost us a lot of money considering that this part was a very expensive part that was for business and not personal use. He caused us days of downtime that I have documented in full throughout the days (hundreds of dollars a day, going into a few thousands of dollars), we lost a customer and a repair order (which adds to the damage caused). Everything about this case has been documented in full, from the phone calls, to the messages, even how long it takes him to respond and refund our money. Primarily, because we will be filing a suit to retrieve the money we lost due to damages. Not only can we afford it, but any amount of money that is spent to pursue a criminal such as this individual is worth every penny simply to give him the same inconvenience he has given us.

In conclusion, I can only warn anyone who is considering purchasing from CENTRAL VALLEY COMPUTER PARTS, INC, or doing any type of business with this so called company, to STAY VERY FAR AWAY FROM HIM. This is not a company you are dealing with, this is an individual by name of  "Jared VanNieuwenhuyzen" who is only out to get your money and you will also have to go the extra mile to get your money back, the same way we did. The only difference is most people cannot afford to go to the extends that we can, so for this reason I can only share our experience and warn the community that this guy is a fraud, a criminal and he won't even give you the respect of responding. Save your money and stay far from Central Valley Computer Parts, Inc. - THIS IS NOT A LEGITIMATE BUSINESS OR COMPANY!

This report was posted on Ripoff Report on 11/01/2012 05:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/CENTRAL-VALLEY-COMPUTER-PARTS-INC/Ripon-California-95366/CENTRAL-VALLEY-COMPUTER-PARTS-INC-Scammer-JARED-VAN-NIEUWENHUYZEN-eBay-Alias-central-963022. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
0Author 1Consumer 1Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Let's set the record straight.

AUTHOR: Mike - ()

This complaint was written by a temp worker/purchaser from our company (who does not work here anymore) and had no authority to write reviews. I'm the manager and had no knowledge of this complaint prior to today. We've done business with Central Valley Computer Parts a couple of times (after the date of this complaint) and have always received good customer service as well as great merchandise. They have been a reliable source of ours and we'll continue to use them in the future.

PLEASE, disregard the negative aspect of this complaint, I deal with Jared personally and he's very responsible and has always taken care of our orders. I would highly recommend his company for any of your computer / server needs. 

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#2 REBUTTAL Owner of company

Lots of False information here...

AUTHOR: Jared - (United States of America)

The buyer ordered the part Thursday evening. Earliest it could have been shipped was Friday and the buyer paid for the basic 3-5 day USPS First Class. Which is most likely 5 day to his location 3000 miles from us. I was not feeling well and was out of the office. The item was shipped the following Wednesday and I upgraded him to USPS Express on my dime. The buyer would have originally received the package Friday, he will still receive it Friday. Not a single minute of downtime, much less some thousands of dollars. If the customer is lost it's because he ordered a part from across the country via snail mail. The guy defamed us on 5 sites he says and cried scam artist and will not even receive his package late.

Supposedly opening investigations (though a bad one because that's the wrong address. Our correct address is 986 Dexter Way, Ripon, CA 95366) and threatening suit over no damage done and no delay in delivery. I truly do apologize for the poor contact, I was not in the office to respond. And I apologize for the late shipment, but I paid out of pocket to make sure the buyer received his product 100% on time. And we must be criminals since we're a Top-Rated seller and previously had 100% feedback and all 4.9-5.0 out of 5.0 stars (though I'm sure we won't have 100% after this customer receives the product he ordered on time). Tracking number is 9471011201080717678433.
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