- Report: #831348
Report - Rebuttal - Arbitrate
Complaint Review: CENTURY LINK
CENTURY LINKPHOENIX, Arizona United States of America
CENTURY LINK QWEST GLENN BURBANK SUPERVISOR PHOENIX, Arizona
Also now they say that it is not my modem, or wiring inside or the buildings wiring but the ground cable and they will send a gorund crew out. Every month I call and they send another technician to tell me the same thing. When I ask to speak to a supervisor they put me on hold for and hour or more and then tell me they will send a technician out! all the while I am getting billed for service we don't get.
I get hung up on, talked over, lied to and questioned as if I am really trying to get out of paying a bill. these technicians they keep sending out to tell me the same thing are getting paid, why can't they send this ghost ground crew to just fix the problem? I live in Phoenix not the everglades! The last technician that came here left a huge hole in the wall and they keep not hearing me when I ask when they are going to fix it. I am going downtown with a sign to their corporate office with a clown suit on. Don't depend on this company they suck and deliver the worst customer service I have ever had
This report was posted on Ripoff Report on 01/30/2012 03:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/CENTURY-LINK/PHOENIX-Arizona-85009/CENTURY-LINK-QWEST-GLENN-BURBANK-SUPERVISOR-PHOENIX-Arizona-831348. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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