- Report: #831348
Report - Rebuttal - Arbitrate
Complaint Review: CENTURY LINK
CENTURY LINKPHOENIX, Arizona United States of America
CENTURY LINK QWEST GLENN BURBANK SUPERVISOR PHOENIX, Arizona
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Also now they say that it is not my modem, or wiring inside or the buildings wiring but the ground cable and they will send a gorund crew out. Every month I call and they send another technician to tell me the same thing. When I ask to speak to a supervisor they put me on hold for and hour or more and then tell me they will send a technician out! all the while I am getting billed for service we don't get.
I get hung up on, talked over, lied to and questioned as if I am really trying to get out of paying a bill. these technicians they keep sending out to tell me the same thing are getting paid, why can't they send this ghost ground crew to just fix the problem? I live in Phoenix not the everglades! The last technician that came here left a huge hole in the wall and they keep not hearing me when I ask when they are going to fix it. I am going downtown with a sign to their corporate office with a clown suit on. Don't depend on this company they suck and deliver the worst customer service I have ever had
This report was posted on Ripoff Report on 01/30/2012 03:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/CENTURY-LINK/PHOENIX-Arizona-85009/CENTURY-LINK-QWEST-GLENN-BURBANK-SUPERVISOR-PHOENIX-Arizona-831348. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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