- Report: #996290
Report - Rebuttal - Arbitrate
Complaint Review: CFB Manufacturing
CFB Manufacturing8177 South Chestatee Dahlonega, Georgia United States of America
CFB Manufacturing Sold bad product, failed to refund money Dahlonega, Georgia
*Author of original report: Update to report
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Prior to purchasing this cart I asked if my vehicle could pull the trailer and gave them the make and model and was assured there would be no problem. Wrong. I was unable to get over 50 mph and it was smelling of oil and apparently did damage to the motor of my blazer. I had to get rid of it and go buy a truck. I was giving no manuals for the fryer or char broiler or any equipment. I spoke with web restaurant about their tag on the front of the char broiler and even sent a picture. They stated it was a fraudulent tag and did not match their model numbers. Also the overhead range does not work.
I spoke with their mechanic on the phone and it appears they didn't bother putting wire nuts on, they just electrical taped it together. So I am going to have to hire an electrician to fix the problem. I was also told at the time of purchase that when I picked up my trailer there would be a training session on running the equipment and getting into the business of concession. I received nothing but ending up leaving in the dark having never pulled anything behind me, threw the twisty mountains. I am still not able to start work and lost my opportunity to vend at our Farmers Market because of the hood.
I have phone call records, e-mails and recipts and still they have not refunded my money, they have not provided me with support like promised and I have a bad product that is not running yet. I am very dissatisfied with this company and will not recommend them to anyone. Today is 01/13/2013
This report was posted on Ripoff Report on 01/13/2013 06:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/CFB-Manufacturing/Dahlonega-Georgia-30533/CFB-Manufacturing-Sold-bad-product-failed-to-refund-money-Dahlonega-Georgia-996290. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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