- Report: #536664
Report - Rebuttal - Arbitrate
Complaint Review: CHARTER ONE BANK - CITIZENS BANK
CHARTER ONE BANK - CITIZENS BANKBuffalo Grove, IL Internet United States of America
CHARTER ONE BANK - CITIZENS BANK Took over $700 in NSF charges from my account when I explained I had cancer and couldn't get to the bank Internet
*REBUTTAL Individual responds: Citizens Bank Also Took over $400 from me.
*Consumer Comment: I am confused
*Author of original report: further explanation
*General Comment: pathetic...
*Consumer Comment: The bank does not discriminate...
*Author of original report: charter overdraft ripoff
*Author of original report: to insensitve morons
*General Comment: Hey Cancer victim
*Consumer Comment: Tough situation..
*Author of original report: duh!
*Consumer Comment: Its very sad.....
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I explained to three bank supervisors that I was willing to assume responsibility for the overdrafts as I was undergoing cancer treatment and unable to get my money to the bank in time for the checks that were presented to clear. After no satisfaction, I wrote a letter to the president of the bank explaining my situation and asking if they could please meet me half way. To date, in one month's time, they have taken $702.00 of my money in overdraft fees. There was no cap on the amount, no willingness to help me out after I told them I just lost my job and was only working part time. The letter to the president went unanswered. After being a customer at this location for 25 years, I think it just really stinks that they have no sense of ethics or humanity. I guess the bailout money wasn't enough for them. They have to steal from cancer patients now too!
This report was posted on Ripoff Report on 12/09/2009 02:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/CHARTER-ONE-BANK-CITIZENS-BANK/internet/CHARTER-ONE-BANK-CITIZENS-BANK-Took-over-700-in-NSF-charges-from-my-account-when-I-exp-536664. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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