- Report: #509482
Report - Rebuttal - Arbitrate
Complaint Review: CHARTER ONE BANK
CHARTER ONE BANK1215 Superior Ave E Cleveland, Ohio United States of America
CHARTER ONE BANK Complaint Stole My Deposit Never Credited me for a night deposit Cleveland, Ohio
*Author of original report: Bank Manager caught for stealing customer's monies
*Author of original report: THE SHOWS NOT OVER YET Charterone Bank Charter One Bank
*General Comment: I would go to another bank
*Consumer Comment: You are correct to watch that account like a hawk...
*Author of original report: Update on $153.25 from Charter One Bank but more confusion
*Consumer Comment: This sounds unlikely.
*Author of original report: Charter One Bank deposits $280.79 the next day calls it a computer glitch
*Consumer Comment: A bank steal money?? Yep..it happens on occasion.
Money disappears from my bank account!
On October 8/9 I deposited checks into the night deposit at my local Charter One Bank in Broadview Hts, Ohio. The deposit never was credited to my bank account.
On October 12th I made another deposit in the night deposit of $280.79 all with checks. Last night, October 14th I saw online that my funds for $280.79 were still on hold. My balance showed over $700.00. This morning, mysteriously my $280.79 on hold funds DISAPPEARED! All of my balances were changed as if I never deposited that money. I called Charter One Bank and asked where my money was and even they couldn't tell me where it was, because it was not even showing on my record on their computers. After awhile, a teller called me back and had no explanation and had no idea what happened, but she said she could "assume" that a 'GLITCH" took place in the system, because of the holiday being on Monday! Had I have not checked my bank account daily, Charter One Bank would have been successful in stealing my money.
I must now contact all of my students who issued me checks to find out if those checks were cashed and who got my money.
I will never use the night deposit again and I will not keep my money in any bank. I don't buy the "Glitch" crap. I believe someone stole my money from the main office during last night and thought they could get away with it.
There should be someone we could file a report with and get some answers rather than being told a "Glitch" was the problem.
We have a serious issue here.
This report was posted on Ripoff Report on 10/14/2009 10:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/CHARTER-ONE-BANK/Cleveland-Ohio-/CHARTER-ONE-BANK-Complaint-Stole-My-Deposit-Never-Credited-me-for-a-night-deposit-Clevela-509482. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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