- Report: #172203
Report - Rebuttal - Arbitrate
Complaint Review: CHARTER ONE - CITIZENS BANK
CHARTER ONE - CITIZENS BANKWWW.CITIZENSBANK.COM SPRINGFIELD, Pennsylvania U.S.A.
CHARTER ONE - CITIZENS BANK CHANGING CHARTER ONES CONTRACTS ripoff SPRINGFIELD Pennsylvania
*UPDATE Employee: Did You read your contract?
*Consumer Comment: Did you bring the contract?
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When June 2005 came we had paid 55 payment leaving a balance of 5 payments. We paid these 5 payments from July 2005 until Nov 2005. We received a letter from Citizens Bank who took over Charter One telling us we stilled owed 1700.00 for the 5 deferments. We have called them numerous times and spoke to the consumer finance dept. Which the people are very rude even to
telling me that I was a deadbeat and I was paying the money weather I liked it or not.
We have went into the branches and the reps. in the branches do not have a clue and they called the same place that we called and all they can say is the contract is for 65 months and you extended the contract 5 months.
I cannot get anywhere with these people, we do not know what to do next.
Please, we need help.
This report was posted on Ripoff Report on 01/18/2006 12:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/CHARTER-ONE-CITIZENS-BANK/SPRINGFIELD-Pennsylvania-19064/CHARTER-ONE-CITIZENS-BANK-CHANGING-CHARTER-ONES-CONTRACTS-ripoff-SPRINGFIELD-Pennsylvani-172203. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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