• Report: #285478

Complaint Review: CHASE Circuit City Visa Card

  • Submitted: Mon, November 19, 2007
  • Updated: Mon, November 19, 2007

  • Reported By:Revere Massachusetts
CHASE Circuit City Visa Card
http://circuitcityrewards.com/ Nationwide U.S.A.

CHASE Circuit City Rewards Visa Card Won't honor dispute internet

*Consumer Comment: Your complaint

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Circuit City Rewards Visa will not honor my dispute with an online merchant. I ordered 2 new OEM batteries advertised new in Retail Package. They sent me 2 very used batteries in a plastic bag(Not in the retail package). The merchant would not replace with new ones or give a refund. So I returned them USPS with Delivery Confermation.
I mailed proof of mailing bateries with dispute filled out as Chase Circuit City advised. Two weeks later they mailed me back taking the side of the Rip-Off merchant. They will not credit me the $26.07 that I got Ripped of using their credit. Well I cancelled their credit card and will NEVER shop at any CIRCUIT CITY again.
PS: Their credit card was one of the worst anyway. When paying the monthly bill online - It would always show the complete balance to pay including the recent charges that should be on the next month's bill instead of just the charges up to the cut off date.. I sure won't miss them.....
Robert, Revere, MA

Bob d
Revere, Massachusetts
U.S.A.

This report was posted on Ripoff Report on 11/19/2007 01:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/CHASE-Circuit-City-Visa-Card/nationwide/CHASE-Circuit-City-Rewards-Visa-Card-Wont-honor-dispute-internet-285478. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Your complaint

AUTHOR: Susan - (U.S.A.)

It wouldn't matter what bank or company name was on the Visa or Mastercard.

Your complaint is with the people who sold you the batteries not a credit card company.
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