- Report: #22179
Report - Rebuttal - Arbitrate
Complaint Review: CHEAP TICKETS .COM
CHEAP TICKETS .COMhttp://web.cheaptickets.com , U.S.A.
CHEAPTICKETS.COM BOGUS REFUND POLICY ripoff evil dirt bags rip off scam con artists consumer rip-off fraud
*UPDATE Employee: RTDT ( Read the Darn Thing)
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The flight was booked through Cheap Tickets.com, on the internet, and they immediately took the funds from my Credit Card. Today, June 5, 20002, I called to change the reservation since my Grandson will not be going with me. I was treated rude, and given a run around. They took his name off of the ticket, but will not refund the money I paid out.
I do not understand this, as according to them they are going to sale the ticket to someone else. I asked them why they inferred that they do have refunds when that is not true. I would like to hear from one person who received a refund from Cheap Tickets.com. They have a vaguely worded refund policy that does not give out correct information.
Isn't this fraudulent? They have ripped me off for over $400, money I do not have to give away. I am writing to my consumer affairs agency about the tacitics these people are using. They have the worst Customer Service skills I have ever been subjected to. They are acting as if they have my money and I can do nothing about it.
I would like to know what I can do to get my money back. This is unfair, as I do not have money to give away to anyone.
San Leandro, California
This report was posted on Ripoff Report on 06/05/2002 01:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/CHEAP-TICKETS-COM//CHEAPTICKETSCOM-BOGUS-REFUND-POLICY-ripoff-evil-dirt-bags-rip-off-scam-con-artists-consum-22179. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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