CHLA Medical Group refused to give a child's eyeglass prescription even though it is MANDATED by FEDERAL STATUTE! Not only did they refuse to give us the prescription, they had the audacity to bill us and our insurance company and threaten us with collections. They hate minorities. They refuse to help and when we got a senior supervisor, named Bridgette Honeycutt - she refused to talk to us or even return a phone call.
They are a "non profit" that pulls stunts like this. AVOID CHLA MEDICAL GROUP! THEY WILL RIP YOU OFF!!!
FEDERAL TRADE COMMISSION PART 456--OPHTHALMIC PRACTICE RULES-- Sec. 456.2 Separation of examination and dispensing. It is an unfair act or practice for an ophthalmologist or optometrist to: (a) Fail to provide to the patient one copy of the patient's prescription immediately after the eye examination is completed. Provided: An ophthalmologist or optometrist may refuse to give the patient a copy of the patient's prescription until the patient has paid for the eye examination, but only if that ophthalmologist or optometrist would have required immediate payment from that patient had the examination revealed that no ophthalmic goods were required; (b) Condition the availability of an eye examination to any person on a requirement that the patient agree to purchase any ophthalmic goods from the ophthalmologist or optometrist; (c) Charge the patient any fee in addition to the ophthalmologist's or optometrist's examination fee as a condition to releasing the prescription to the patient. Provided: An ophthalmologist or optometrist may charge an additional fee for verifying ophthalmic goods dispensed by another seller when the additional fee is imposed at the time the verification is performed; or (d) Place on the prescription, or require the patient to sign, or deliver to the patient a form or notice waiving or disclaiming the liability or responsibility of the ophthalmologist or optometrist for the accuracy of the eye examination or the accuracy of the ophthalmic goods and services dispensed by another seller. Revised as of January 1, 1999] From the U.S. Government Printing Office via GPO Access [CITE: 16CFR456.2] [Page 453]