• Report: #1005971

Complaint Review: CHOICE GREEN COFFEE BEAN EXTRACT

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  • Submitted: Wed, January 30, 2013
  • Updated: Sat, October 26, 2013

  • Reported By: Dandola — Atlanta Georgia United States of America
CHOICE GREEN COFFEE BEAN EXTRACT
Internet, Nevada United States of America

CHOICE GREEN COFFEE BEAN EXTRACT BANK FRAUD/INTERNET SCAM/UNAUTHORIZED CHARGES Internet, Nevada

*UPDATE Employee: Choice Green Coffee Customer Service

*UPDATE Employee: Choice Green Coffee Support

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I found an unauthorized charge for $148.00 on my bank statement from Choice Green Coffee.  I did not order this product.  I did look at an Internet ad that was sponsored by Dr. Mamet Oz (who appears to shill for a lot of these weight loss pills) that was supposed to be for a different product at $29.  This company has a telephone number, but there is no way to talk to anyone as they do not ever answer the phone.  First, it's scandalous that a physician would be connected with something so shady; second, this company stole money from my account.

This report was posted on Ripoff Report on 01/30/2013 08:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/CHOICE-GREEN-COFFEE-BEAN-EXTRACT/Internet-Nevada-/CHOICE-GREEN-COFFEE-BEAN-EXTRACT-BANK-FRAUDINTERNET-SCAMUNAUTHORIZED-CHARGES-Internet-1005971. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Choice Green Coffee Customer Service

AUTHOR: Customer Service - ()

Choice Green Coffee is dedicated to an extremely high standard of customer care and we are committed to wholly resolving any and all concerns that our customers may have about their purchase.  Our commitment to providing the highest quality service possible is reflected in the following policies:

- A 30-day money back guarantee.  If you’re not satisfied with the product for any reason at all, simply let us know and we’ll issue you a full refund.  No questions asked.

- A risk-free 12-day trial.  We give our customers a generous trial period with the product so they’re able to try it before purchasing it.  Again, if for any reason at all you’re not satisfied, please contact customer service and we’ll cancel your account to ensure that you’re charged nothing further.

Please note that while this is a free trial, it is not a free sample.   It wouldn’t be viable for us to send out thousands and thousands of free bottles every month, but we can offer a trial period on the product so there’s no risk for our customers and they have ample opportunity to try it to see if it’s right for them.  A large majority of our customers who take advantage of this free trial go on to take Choice Green Coffee month after month and they do so because they experience results.  It works.

These results are a reality of Choice Green Coffee’s key ingredient: chlorogenic acid, which is found in our 100% pure green coffee bean extract.  Chlorogenic acid has been specifically shown to inhibit an enzyme (glucose-6-phosphatase) that promotes the formation of glucose in the liver, leading to glycemic control and weight loss.


Our corporate mailing address:

Choice Green Coffee
PO Box 30816
Salt Lake City, UT 84130


Our website:

http://www.choicegreencoffee.com

And lastly, please call us.  1-888-241-0110.  Our customer care department is available Monday to Friday from 9:00am to 5:00pm MST, and we want to hear from you.


Thank you for your time, thank you for your interest in Choice Green Coffee, and we look forward to helping you achieve your weight loss goals.

Best Regards,

Choice Green Coffee, Corporate

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#2 UPDATE Employee

Choice Green Coffee Support

AUTHOR: CGC Support - (United States of America)

I apologize that you received a charge you do not recognize on your bank statement.  If there is still an outsanding issue that we can resolve for you, I would encourage you to call our Customer Service department at (888) 241-0110 Monday through Friday between 9am and 5pm MST and we will be happy to assist you.
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