- Report: #1069619
Report - Rebuttal - Arbitrate
Complaint Review: CHOICE HOME WARRATNY
CHOICE HOME WARRATNY, Select State/Province USA
CHOICE HOME WARRATNY RIP OFF / SCAM HOME WARRANTY COMPANY FLOWER MOUND TEXAS
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
PROS: Affordable and talked a good game on coverage.
CONS: My policy srated July 7, 2013. On July 18, 2013 the housing on the pool pump broke/cracked and was gushing water. I called Choice Home Warratny to file a claim. Waited about 8 Minutes to get to someone ot file the claim.
I was told I would get a call from the contractor. Two days later no call. Called back Choice Home Warratny they said they would re-issue the request. I finally received the call from the servicer that scheuled a call two days out. They came out and said they would have to file a claim with Choice Home Warratny which they expected that to take another two days plus the weeknd so four days. I never heard anything. I called Choice Home Warratn yand they said the claim had been denied. When I asked ahy they said it was considered cosmetic and they do not cover the pump housing only mechnical failures.
What??? I have water gushing out of a pump and its only cosmetic? What a joke. I buy a homne warratn y because I travel and need to be sure things can get fixed in a timely fashion with as little hassle as possible.
I called back to speak to a supervisor "Laura" Who was nice enough but offered no assistance. I old here I wanted to cancel my policy and get a full refund on my July paymnet and the service call fee. She put me on hold for 5 minutes then came back and explained I would need to take that up when they called me back from the cancellation department, Who I have yet to hear from.
So I have spent about 40 Minuteds on hold and talked to multiple people from there ervicer and the warratny company but nothing got fixed. I just purchased the housing and fixed it myself for abut $50 bucks. Stay away from Choice Home Warratny. I can tell from this one experience this company is a pro at explaining why they are not going to cover any item but want your money anyway. Rip Off!
This report was posted on Ripoff Report on 07/24/2013 08:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/CHOICE-HOME-WARRATNY/Select-StateProvince/CHOICE-HOME-WARRATNY-RIP-OFF-SCAM-HOME-WARRANTY-COMPANY-FLOWER-MOUND-TEXAS-1069619. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.