- Report: #1038899
Report - Rebuttal - Arbitrate
Complaint Review: CHS Convention Housing Services
CHS Convention Housing Services2920 N. Green Valley Parkway Bldg. 1 Ste. 111-113 Henderson, Nevada United States of America
CHS Convention Housing Services BEWARE OF CHS - THEY GET YOUR MONEY AND CANCEL RESERVATIONS WITHOUT YOUR KNOWLEDGE Henderson, Nevada
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Later, I asked to book an additional day - no response. I looked them up online and discovered many complaints about this company and got nervous. I called and left many messages - no response until I told the receptionist I saw all the bad reviews. I was immediately transferred to a sales person who said the reviews were bogus ones from their competitors - third lie. He said he would book the additional days and sent me a blank contract to sign. I sent him an email asked him to fill in the dates, Hotel Name and room price on the contract. I told him I wouldn't sign a blank contract. He never replied. I called the hotel. They confirmed the rooms were booked - but not the additional day. They said it was booked through Miki Travel LLC located in England not CHS. I asked for a reservation confirmation, but the hotel said it had to come from Miki Travel. I contacted Miki Travel and they said CHS had to send us the confirmation. Again, I emailed CHS asking for a confirmation - no response.
One week before we were to attend the Convention, I called the hotel and they said our rooms were cancelled! If I hadn't checked, we would have arrived at the hotel to discover we had no rooms reserved. The hotel was fully booked. They made reservations for us at another hotel - but now we have to try to recover our money from CHS. I hope you are smart enough to check the web before you deal with this company.
This report was posted on Ripoff Report on 03/28/2013 04:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/CHS-Convention-Housing-Services/Henderson-Nevada-89014/CHS-Convention-Housing-Services-BEWARE-OF-CHS-THEY-GET-YOUR-MONEY-AND-CANCEL-RESERVATIO-1038899. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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