• Report: #341031

Complaint Review: CIC CE Credit Manager

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  • Submitted: Tue, June 17, 2008
  • Updated: Tue, June 17, 2008

  • Reported By:Milton Florida
CIC CE Credit Manager
California, USA Freecreditreport.com, California U.S.A.

CIC CE Credit Manager Unauthorized charge for service Freecreditreport.com California

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In June of 2008, I purchased a credit report online from Experian. Shortly after (two weeks), I noticed a charge of $89.95 on my credit card from 'CIC*CE Credit Manager'. Not knowing what that was, I contacted them. Speaking with a representative, I was told that this charge was related to an annual fee for credit monitoring. I did not request this service.

In contacting 'free credit report' at 1-800-388-8724 (they also use1-877-481-6826), they requested my credit card number for authorization purposes. I told them, 'Obviously you have my credit card number, so why should I give it again?' Then they asked for the last four of my social security number. I verified it. I told them to pull up my account and I would verify the information. They did. I told them the charges were not authorized. The calltaker said they would not authorize a credit to my account because the service is non-refundable. I told her that it's not a refund, I never authorized this and their company had stolen my money. I told her I was also looking at a report online from Ripoff Report about this. Her "supervisor" authorized my refund . We'll see if I get a refund in the 7-10 business days she promised.

Shame on you Experian!

Fred
Milton, Florida
U.S.A.

This report was posted on Ripoff Report on 06/17/2008 09:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/CIC-CE-Credit-Manager/Freecreditreportcom-California/CIC-CE-Credit-Manager-Unauthorized-charge-for-service-Freecreditreportcom-California-341031. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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