• Report: #394221

Complaint Review: CIC Triple Advantage

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  • Submitted: Sun, November 23, 2008
  • Updated: Mon, November 24, 2008

  • Reported By:Earlham Iowa
CIC Triple Advantage
www.freecreditreport.com Irvine, California U.S.A.

CIC Triple Advantage put unauthorized charges on my credit card and should have been just a 1 time deal. Irvine California

*Consumer Suggestion: three small things

*Consumer Suggestion: How is it that so many people fail to read what they are getting themselves into??

*Consumer Comment: No ripoff, 7-day trial period stated on first page of website.

*Consumer Comment: No ripoff, 7-day trial period stated on first page of website.

*Consumer Comment: No ripoff, 7-day trial period stated on first page of website.

*Consumer Comment: No ripoff, 7-day trial period stated on first page of website.

*Consumer Suggestion: You were notified that you were entering a trial subscription service.

*Consumer Comment: Sigh....

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I received my "free" credit report back in June and for some reason, I am still getting charged monthly. This company has got to be stopped. I've gone through my saved information and I have not found anything that states I will be charged on a monthly basis.


Earlham, Iowa
U.S.A.

This report was posted on Ripoff Report on 11/23/2008 03:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/CIC-Triple-Advantage/Irvine-California/CIC-Triple-Advantage-put-unauthorized-charges-on-my-credit-card-and-should-have-been-just-394221. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 8Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

three small things

AUTHOR: Cat - (U.S.A.)

First off, it says on the commercial and also has it printed on the commercial that you have to enroll. Define enroll.......

Secondly, it state in the terms and conditions.......and last but certainly not least. NOTHING in life is "free". Enough said. However, I doubt this will be the last report on this because there will be more people who believe this is actually "free" even though they want a credit card........sigh.
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#2 Consumer Suggestion

How is it that so many people fail to read what they are getting themselves into??

AUTHOR: Coffeeandkarma - (U.S.A.)

And yet another one....seriously...if they made this any more well known, they would have to skywrite it! If this was free, then why would they be asking for financial information? Did you stop and wonder about that before entering it in to join??? Did you read the entire Terms and Conditions at all?? Are you aware that Freecreditreport.com has the fee information right on their home page and stands out pretty well due to the verbiage being a different color??? I work for a large bank and it still amazes me how many people claim that they never saw anywhere that they were going to be charged! I have printouts of their website at my desk and it's pretty clear. Look through your information again cuz I think that you missed it, again.

There are some merchants out there that are pretty good at hiding what a person will be charged, but this is NOT one of them. Call the merchant and tell them you wish to cancel your membership with them and then you should no longer be charged. If you do get charged after cancelling with them, I know that they are usually pretty good about giving you a refund if it was their error. And try and be more careful about who you give your financial information to, because in situations like this, you more than likely are not going to get any of your money back.
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#3 Consumer Comment

No ripoff, 7-day trial period stated on first page of website.

AUTHOR: Wilson - (U.S.A.)

Think about it, nothing is really "free".

http://www.freecreditreport.com/
IMPORTANT INFORMATION
When you order your free report here, you will begin your free trial membership in Triple AdvantageSM Credit Monitoring. If you don't cancel your membership within the 7-day trial period**, you will be billed $14.95 plus sales tax at applicable state and local rates for each month that you continue your membership.
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#4 Consumer Comment

No ripoff, 7-day trial period stated on first page of website.

AUTHOR: Wilson - (U.S.A.)

Think about it, nothing is really "free".

http://www.freecreditreport.com/
IMPORTANT INFORMATION
When you order your free report here, you will begin your free trial membership in Triple AdvantageSM Credit Monitoring. If you don't cancel your membership within the 7-day trial period**, you will be billed $14.95 plus sales tax at applicable state and local rates for each month that you continue your membership.
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#5 Consumer Comment

No ripoff, 7-day trial period stated on first page of website.

AUTHOR: Wilson - (U.S.A.)

Think about it, nothing is really "free".

http://www.freecreditreport.com/
IMPORTANT INFORMATION
When you order your free report here, you will begin your free trial membership in Triple AdvantageSM Credit Monitoring. If you don't cancel your membership within the 7-day trial period**, you will be billed $14.95 plus sales tax at applicable state and local rates for each month that you continue your membership.
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#6 Consumer Comment

No ripoff, 7-day trial period stated on first page of website.

AUTHOR: Wilson - (U.S.A.)

Think about it, nothing is really "free".

http://www.freecreditreport.com/
IMPORTANT INFORMATION
When you order your free report here, you will begin your free trial membership in Triple AdvantageSM Credit Monitoring. If you don't cancel your membership within the 7-day trial period**, you will be billed $14.95 plus sales tax at applicable state and local rates for each month that you continue your membership.
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#7 Consumer Suggestion

You were notified that you were entering a trial subscription service.

AUTHOR: Robert - (U.S.A.)

You were notified TWICE that it was a trial period and that if you didn't cancel your membership your account would be charged. They have had the following notices on their website for a year that I know of:

''From their HOME PAGE:

'''IMPORTANT INFORMATION
When you order your free report here, you will begin your free trial membership in Triple AdvantageSM Credit Monitoring. If you don't cancel your membership within the 7-day trial period**, you will be billed $14.95 for each month that you continue your membership.

ConsumerInfo.com, Inc. and Freecreditreport.com are not affiliated with the annual free credit report program. Under a new Federal law, you have the right to receive a free copy of your credit report once every 12 months from each of the three nationwide consumer reporting companies. To request your free annual report under that law, you must go to www.annualcreditreport.com.'''

From the 'Step 2' page where you enter your credit card information:

'''Your credit card will not be charged during the free trial period. However, valid credit card information is required to establish your account.'''

Further down the page (about 2 inches on a 20 inch monitor)

'''Payment Information
When you order your free report here, you will begin your free trial membership in Triple Advantage SM Credit Monitoring. If you don't cancel your membership within 9 days of enrollment, you will be billed $14.95 for each month that you continue your membership. If you are not satisfied, you can cancel at any time to discontinue the membership and stop the monthly billing; however, you will not be eligible for a pro-rated refund of your current month's paid membership fee.'''

You were not ripped off.

I do find it amusing that the clowns at freecreditreport.com don't seem to know if it is a 7 (seven) day or 9 (nine) day free trial. Perhaps someone should point this out to them.
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#8 Consumer Comment

Sigh....

AUTHOR: John - (U.S.A.)

Did you ever stop to consider why they were asking you for your credit card # when you got your "Free" credit report....There is a big disclaimer on their home page about charging you if you don't cancel.

They need your money to pay for all those dumb commercials.

FYI: annualcreditreport.com is the REAL, FREE site to your credit.
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