CIRCUIT CITY & RSS (Rebate Special Services) CIRCUIT CITY JAX - MAIL IN REBATE RIPP-OFF!!! STAY CLEAR!!! Jacksonville Florida

Please do your research before slamming anyone. The institute in question here is NOT Circuit City. Parage/Rebates HQ is a rebate company used by MANY major Retail consumer names to process rebates. If you would simply google search the mailing address you would find that MANY Retail stores ask consumers to mail certain rebates to the same address in Miami Florida. Ace Hardware, Staples, Officemax, and Circuit City are a few.

However, everything else you said about your rebate is true. I was almost a victim of the EXACT same fraud tactic. My rebate was submitted PERFECTLY. I don't have a scanner, but i took digital photographs of my rebate form and receipt "just in case". 6 weeks passed, and i expected to have received my $150 visa prepaid card. Nothing. I checked the rebate status online with a tracking # that was emailed to me, and found that it was rejected due to "missing purchase date". Interesting... the purchase date was printed clearly on the sales receipt. The sales receipt was stapled to the Rebate Submission form. The rebate submission form was obviously received, but somehow when it arrived, the purchase date had mysteriously disappeared. Parago knows what is happening. They count on consumers being too lazy to pursue the situation and just give up their money. So i say again: Do some research.

I dug around online and found a Customer Service phone number for Parago posted on a random BLOG. (They don't have it posted anywhere on their website. They don't WANT people to call them) I navigated through the automated menu and was eventually given the option to speak with a customer service representative. 20 minutes later i talked with a service agent. I didn't hint that i was upset at all (you can catch more flies with honey than with salt). He told me that my envelope was "damaged" (probably a lie), which is why the purchase date was illegible on the sales receipt and asked if i could tell him the Purchase date. I told him the date, he submitted it for me, and promised me that the prepaid card would now be sent to me. I'll wait 6 more weeks to see if that actually happens tho. I'll just hope for the best.

With patience and kind words, you can make things happen.

You didnt get any help from Circuit City because the rebate wasnt issued by Circuit City. Our rebate center is in Montana. Unless this rebate was different then every other one we offer your concern is with the maker of your product.