- Report: #247266
Report - Rebuttal - Arbitrate
Complaint Review: CIRCUIT CITY
CIRCUIT CITYBOYNTON BEACH MALL, BOYNTON BEACH, Florida U.S.A.
CIRCUIT CITY Rebate Ripoff! GOT RIPPED OFF TWICE Promised A rebate (Never received) and ingnored an extended warranty I purchAsed BOYNTON BEACH Florida
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During the term of the extended warranty the unit developed a problem. Took it to the nearest Circuit City facilty in Florida where they removed the unit and told me I had to return it to the manufacturer. I did so and including insurance, the freight cost was $93.
The manufacturer called me and said to repair the unit the cost would be $200. I told them it was under an extended warranty and they said that Circuit City should have returned it (Not me) and the warranty was from Circuit City, not them. I had to pay them $200 to have the unit repaired.
Between the cost of the repair, the freight and insurance and the rebate I never received, Circuit City owes me $343.00
I wrote them a detailed letter , sent to their home office and received the return receipt. Not one word from Circuit City since writing about 3 weeks ago. I do not expect to hear from them, I believe their rebates and extended warranties to be fraudulent, at least as far as I am concerned. Their customer service is non-existent as I view it. When speaking to a manager at the Florida store and relating my story, he responded, "there is nothing I can do about it"
Look out for Circuit City offers and extended warranties, At least I certainly will.
Boynton Beach, Florida
This report was posted on Ripoff Report on 05/07/2007 11:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/CIRCUIT-CITY/BOYNTON-BEACH-Florida/CIRCUIT-CITY-Rebate-Ripoff-GOT-RIPPED-OFF-TWICE-Promised-A-rebate-Never-received-and-i-247266. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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