• Report: #508214

Complaint Review: CIS Nationwide - ClickBank

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  • Submitted: Mon, October 12, 2009
  • Updated: Wed, October 14, 2009

  • Reported By: Chorobe — WALNUT California U.S.A.
CIS Nationwide - ClickBank
www.cisnationwide.com Internet United States of America

CIS Nationwide - ClickBank CISNationwide.com Definitely a ripoff, ssn search yielded nothing, but when I used a different website I got several hits. Internet

*UPDATE Employee: Clarification of Terms and Services

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Why oh why did I not do a search on ripoffreport.com first??  If I did a search here I would have seen what a ripoff this company is.  I paid $29.95 for unlimited searches but it does not include unlimited SSN search.  I have a balance of $30, and the SSN costs $5/ea.  So I can only run 6 of these before I have to pay again.  Their so-called unlimited searches are next to useless.  Plus the $5 for SSN search is more than the $3.95 I pay at Argus.  Oftentimes when I try to run their "free" searches, I get a database error as well.  When I ran 1 SSN search, it yielded nothing, on Argus, I had several hits.  Searches are not guaranteed, so you still have to pay or it still gets deducted from your balance.  Very misleading company, please spread the word on this company.  Total waste of money.

This report was posted on Ripoff Report on 10/12/2009 05:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/CIS-Nationwide-ClickBank/internet/CIS-Nationwide-ClickBank-CISNationwidecom-Definitely-a-ripoff-ssn-search-yielded-nothi-508214. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 UPDATE Employee

Clarification of Terms and Services

AUTHOR: Cis worldwide - (U.S.A.)

Dear Chorobe,

We understand that in these times it can be extremely difficult to put your trust in an online company. That is why CIS Nationwide stands behind its product one hundred percent. We offer twenty four hour access to our customer support team and often customer emails are responded to within in twelve hours. We encourage any CIS Nationwide customer with any questions or concerns or issues to contact our dedicated support team. Were here to help!

I have investigated your account and it appears that one of our dedicated customer support staff has already replenished your Direct Searches Balance from the SSN search you conducted in which no information was received.

I believe you may have misunderstood the package you have purchased.

The 'Unlimited' search option allows for basic people search, basic background, landline phone searches, and basic search by address as part of our membership.

Unlimited reports may include: Address history, age, date of birth, marital status, phone number(s), possible relatives and associates, and property records. Your CIS Nationwide balance gets debited for each Direct Search conducted.

You may also refer to our video tutorials at any time for more information.

Please also note that our billing structure is clearly disclosed in our Terms and Agreements. All customers must agree to these Terms and Agreements before proceeding to check out.

I would like to urge any CIS Nationwide customer needing any assistance to please contact customer support via email. We are committed to assisting our customers through any and all issues they may encounter using our services.

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