- Report: #572442
Report - Rebuttal - Arbitrate
Complaint Review: CISCO - LINKSYS
CISCO - LINKSYSInternet United States of America
CISCO - LINKSYS Two bad Linksys routers in a row, Internet
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I just spent 3 hours on tech support for wrt160n router that would not allow wireless connections. I am a computer repair tech. I have been doing this for about 12 years. All I want from them is a refund on these two wrt160n routers. the second is the replacement. They insist on replacin the replacement router with the same router. I dont want this router that do not work for a third time. I told them i will take any different wireless N model. even if it is cheaper and they refuse. I bought 2 of thes expensive routers and I am stucck with the loss. Or I have to go through the whole process again. Cisco needs to learn some manners on how to treat their customers.
Why ripoffreport.com? because selling a bad product then the replacement that is also bad is not enough. They will then refuse a refund or any reasonable resolution.
This report was posted on Ripoff Report on 02/20/2010 03:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/CISCO-LINKSYS/internet/CISCO-LINKSYS-Two-bad-Linksys-routers-in-a-row-Internet-572442. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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