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  • Report: #166612

Complaint Review: CIT Lease Finance Group, Bank Card USA Merchant Services, VERUS Financial Management

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  • Submitted: Fri, December 02, 2005
  • Updated: Wed, July 09, 2008

  • Reported By:Seattle Washington
CIT Lease Finance Group, Bank Card USA Merchant Services, VERUS Financial Management
233 North Michigan Ave. Suite 1800 Chicago, Illinois U.S.A.

CIT Lease Finance Group, Bank Card USA Merchant Services, VERUS Financial Management Dishonest Selling Practices, Forging Documents, Harassing, Threatening Ripoff Chicago Illinois

*Consumer Comment: bank card usa cit investigation

*UPDATE EX-employee responds: Confused

*Consumer Suggestion: CIT Rip offs

*Consumer Comment: CIT uses disreputable companies to obtain leases

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Hi,

My husband and I are running a small business in Seattle, Washington.
We needed a wireless credit card terminal for our business. Since we were just starting the business we didn't want to sign a 48 Month long lease, just in case the business didn't do well.

So we saw the ad for Verus Financial Services, and called and talked to the sales representative, whose name is George Huyke.

My husband told him that the only reason we are interested in that company is because they offer a month to month lease.

When he faxed us the paperwork, we saw that it was written NON-CANCELLABLE on top of the contract. I called him back and told him that I can't sign this contract because it says it is not cancelable.

He told me that it is the old papers, and I can check the latest agreement on their website, and told me to check the Article Number 26 on the agreement. When I opened the web page I saw that he was right, and Article #26 said it can be cancelable any time.

Just to be on the safe side, I crossed the word NON-CANCELLABLE on top of the agreement and wrote "CANCELLABLE AS PER ARTICLE 26 OF CONTRACT", and printed the 2 pages that article was on, and faxed the agreement to him.

After a short time we received our equipment and started processing. But they never sent us the final version of our contract.

About 10 months later we decided to cancel our service. When I called Verus, they told me that they are going to cancel my subscription, but I have to contact CIT Lease Finance Group to cancel the Lease for the Equipment.
I didn't even know that I had a separate agreement with another company! But that was only the beginning of our troubles! When we contacted CIT, they said that the contract is not cancelable!

I asked them why they finalized a contract that said "CANCELLABLE AS PER ARTICLE 26 OF CONTRACT" if in fact it was non-cancelable! They told me that there isn't an article 26 in their contract!

So I asked them why didn't they call me and say "Excuse me, there is something wrong going on here, our contract is not cancelable and we don't have an article 26", but instead went ahead and finalized my contract! I said if you approved it, it means it can be cancelable!
The response was funny. They said I can't alter the agreement! So I told the case to my attorney, and when my attorney asked for the finalized version of my contract, I called CIT and requested it since they never sent it to me!

All this started in August, yet they never sent me the finalized version of my contract although I called and asked for it 3 or 4 times!

Since I filed a complaint with BBB about that company, they responded to the complaint, and luckily BBB put their response in PDF format and e-mailed to me. It was the first time I managed to see the final version of my contract, and then I understood why they refuse to send me a copy of my contract: BECAUSE IT WAS CHANGED!
Since September I paid a lot of money to my attorney, had to close my bank account so that they won't keep withdrawing money from me by changing the amount, and worse although I told them many times not to call me but contact my attorney, I still keep receiving phone calls from CIT, and they use sentences like " If you don't want to ruin your credit pay it off" and similar threats.
I read other complaints about CIT Lease Finance Group and read a lot of similar things that had been done to other people too that is done to us, and still going on. Some of those I don't even mention because other people already did.

We are ready to take and support all type of legal actions against these companies so that they won't victimize other people too.

Nobody or no company has the right to threaten or bully people especially when they change official documents!

I think these Mafia techniques should not be used by legal companies!

Capri
Seattle, Washington
U.S.A.

This report was posted on Ripoff Report on 12/02/2005 06:47 AM and is a permanent record located here: http://www.ripoffreport.com/r/CIT-Lease-Finance-Group-Bank-Card-USA-Merchant-Services-VERUS-Financial-Management/Chicago-Illinois-60601-5519/CIT-Lease-Finance-Group-Bank-Card-USA-Merchant-Services-VERUS-Financial-Management-Disho-166612. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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Updates & Rebuttals

#1 Consumer Comment

bank card usa cit investigation

AUTHOR: victim of fraud - (USA)

This complete total scam forged corruption of contracts with Cit lease finance ny mo



How many more complaints before these criminas get charged for Federal Bank Fraud



Do not be afraid



I am not



This company has ruined my life and I will not tolerate it any longer



Don't be a innocent victim if  enough people take action we can all move on and get our credit fixed and live normal lives its time to stand up now



File a Complaint with the FTC Federal Trade Commisdion



https://www.ftccomplaintassistant.gov/



File with the Better Business Bureau



www.bbb.com



File with the California Attorney General



http://ag.ca.gov/contact/complaint_form.php?cmplt=CL





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#2 UPDATE EX-employee responds

Confused

AUTHOR: George - (U.S.A.)

Dear Readers-

I am a recent graduate of the University of Southern California. I used to work for a company named Verus. One of the customers of this company filed a report with this website concerning a situation with a transaction. My personal name was used in the story.

I understand the intent of this site, ripoffreport.com...it is providing a valuable service. What I am writing about concerns myself, an individual. I followed the Verus company policy with this transaction. The service agreement was 100% cancellable as stated in the contract. The lease was 100% transferable for the equipment but non-cancellable. This was explained in detail to the customer. Can you purchase a computer and internet service? Yes. If you do not like the internet service, can you return the used computer? No. No agreement modifications were made in this case.

I no longer work with the company Verus, although I do find the need to respond to this claim. I am responding to this claim because the situation was just. The article in the contract that the customer refers to is correct, the service was cancellable. Under the terms and conditions of ANY Visa and Mastercard processing contract it also states that; "The processor has the right to change the rate and terms of the contract at anytime". This is the nature of the beast when deciding to accept credit cards and this is why I no longer work in the industry.

The company Verus is one of the few morally sound operations in a sea of unscrupulous competitors. This is why I chose to process accounts with them. They would not have modified the agreement unless it was necessary per Visa and Mastercard. This situation was unfortunate.

The only wrong action in this situation was including my personal name in this report. I was an employee following company policy.

Thank you,

George

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#3 Consumer Suggestion

CIT Rip offs

AUTHOR: Kat - (U.S.A.)

READ my posting search under "NPMG" on 2/16/06.

I really think that CIT has caught on to this website & I like to share my information with you, but I think this is like telling our enemy on how things are going to be perceed.

Contact Sang at Bay Sushi - Sunnyville, cA. He is legit & I talked to him & looked up his business on Yahoo/Yellow pages. I informed him of my outcome.

He seems to be the only one that is welling to be identified for anyone to contact him about these ripoffs lawsuite...... Read my posting. Again write to Illions State Attorney General's Office. Go to their website and printout the compliant forms & send it via certified mail. It will take about a few weeks for the Attorney General's office to response to you. There are open cases already against CIT. Send in your detailed events with CIT & the "Mafia" kind of threats from CIT will not stand pretty with the Attorney General's Office !!!!
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#4 Consumer Comment

CIT uses disreputable companies to obtain leases

AUTHOR: Christine - (U.S.A.)

Please read my comments in rebuttal to the Santa Monica, CAlifornia complaint.

The company that "sold" me the lease with CIT was NPMG...they obtained the lease through misrepresentation of their services, fraud and lies. I cancelled my service with NPMG after 4 days when I found that their salesperson had lied about their services and "savings" and claims that they were the wholesale processors for my bank. However, when I tried to cancel my lease with CIT claiming it was obtained under false pretenses, CIT claims that they have nothing to do with the processing company NPMG...
They know that they are working with a disreputable company....an employee rebuttal to NPMG (see ripoff reports on NPMG), claims that CIT has some kind of kickback scheme with their company...they pay the company $5000+ when the lease is signed...

It appears that their are many people who want to pursue a case against CIT---just in reading the ripoff reports....however their does not seem to be a way for us to contact each other....
I plan to contact an attorney and will see if we can put up a case against CIT...If anyone is willing to share info...please post a rebuttal or a new letter.
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