- Report: #688448
Report - Rebuttal - Arbitrate
Complaint Review: C.L.A.S.S.
C.L.A.S.S.2100 West 76th St Hialeah, Florida United States of America
C.L.A.S.S. Castle Luxory Auto Shipping VERY BAD POOR SERVICE. STAY AWAY Hialeah, Florida
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I am very unsatisfied with the ethics of Castle Luxory Autoshippers. I was looking to get 2 cars in different locations picked up and delivered to my address. I was immediately charged 2 deposits - do not do this ever!! - They charge you and then they drag their feet to get the vehicles picked up. I was in contact with Elvis first and then he didnt even quote the prices correctly for my vehicle. I had to pay more. All he was concerned with was the deposit,(how he gets paid) , then he said he could line up a driver asap for my other vehicle in florida.
He said 'dispatch' was going to call me, no calls! I had to call again. Erica said she would call me back when she heard something. NO CALL AGAIN!, I had to call! Isnt this why I paid them? , to handle all this s**t?
Then we finally got a driver for the 1 vehicle. Then we went to work on the other vehicle, she said she was talking to driver and would call me in 2 hours. NO CALL BACK. I had to call again the next day!!, She said she would gaurantee pickup that next Friday or lateston Sat. She was going to call me back, NO CALL! I had to call here AGAIN!, OH, and everytime I call, I get put on hold for 15 - 30 min. Isnt my time worth anything?????
THen the driver was not cooperating, so she was going to call him Friday and PROMISED to call me back and make sure he was picking it up on Sat. STILL NO CALLS! I called there and left messages and they are avoiding all attempts to talk.
And I am paying storage fees on this other vehicle now.
Please understand I have tried to be patient, I own 3 businesses and WOULD NEVER TREAT MY CUSTOMERS LIKE THIS! .
I do NOT recommend this company, stay away.
This report was posted on Ripoff Report on 01/29/2011 02:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/CLASS/Hialeah-Florida-33016/CLASS-Castle-Luxory-Auto-Shipping-VERY-BAD-POOR-SERVICE-STAY-AWAY-Hialeah-Florida-688448. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.