- Report: #1168634
Report - Rebuttal - Arbitrate
Complaint Review: CLT Quality Air Duct Cleaning - owner Mark Ohana
CLT Quality Air Duct Cleaning - owner Mark Ohana338 S Sharon Amity Rd Ste 175 Charlotte, North Carolina USA
CLT Quality Air Duct Cleaning - owner Mark Ohana Mark Ohana TOTAL RIPOFF, RUDE OWNER, SCAM - STAY AWAY - NEVER DO BUSINESS WITH THEM . THEY ALSO WRITE FAKE REVIEWS ON YELP - TOTALLY HORRIBLE SERVICE OR LACK THEREOF Charlotte North Carolina
*Author of original report: Mark Ohana : CLT Quality Air Duct Cleaning - Horrible - BAD Reviews
*REBUTTAL Owner of company: THIS IS A FAKE REVIEW !!
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These guys are a big ripoff.
First of all they are expert in writing fake reviews, for example, look at the fake reviews these guys have posted as positive reviewers.I mean why on earth somebody from Nevada City, CA and Hampstead, NH get carpet cleaning and air duct cleaning from somebody in Charlotte, NC?????
Anyways here is my TRUE story Mark Ohana and Jaime are thieves and my experience with them is nothing but a highway robbery. First of all I was never provided with a proper paper receipt and the dryer vent was not cleaned and is now blocked again. On 7/21 CLT Quality Air Duct Cleaning came out to clean my vents specifically the dryer vent. I was told by the dryer repair man from CLT Quality Air Duct Cleaning the vent was blocked and a fire hazard. When the technician was done I was skeptical that is was not completed correctly but he said it was. I asked for a paper receipt he said take a picture. So I did two months later we call the dryer repairman back out because the dryer still wasn't working and he said the vents are still blocked. we called CLT Quality Air Duct Cleaning and they said nothing they can do they only provide a 2 day warranty. Then my roommate spoke to them and he said there is nothing they can do they only provide a week warrantly. He said it is on the receipt which we only have a picture of because the technician wouldn't give me a paper receipt and on the parts we can read we see no mention of a warranty timeline. The company refuses to come out and do the job correctly or to refund the money paid.
We had a different company come out recently to clean the dryer vent. They advised us CLT Quality Air Duct Cleaning did absolutely nothing when they came out. The vents were completely blocked and have been that way for a while. They also informed us very dangerous lint had built up in the back of our dryer and could have caught fire at any time. CLT Quality Air Duct Cleaning should not be in business they are a complete scam and could have caused my house to burn down by claiming they did something they didn't.
Stay away from this sham scam people Mark Ohana and Jaime. CLT Quality Air Duct Cleaning sucks and needs to be put out of business. Don't believe their fake reviews as I mentioned earlier why would people fro, Nevada City, CA and Hampstead, NH get carpet cleaning and air duct cleaning from somebody in Charlotte, NC????? and leave positives reviews. This company probably hires company to write fake reviews or do it themselves. Shame shame.
This report was posted on Ripoff Report on 08/09/2014 10:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/CLT-Quality-Air-Duct-Cleaning-owner-Mark-Ohana/Charlotte-North-Carolina-28211/CLT-Quality-Air-Duct-Cleaning-owner-Mark-Ohana-Mark-Ohana-TOTAL-RIPOFF-RUDE-OWNER-SC-1168634. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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