- Report: #911004
Report - Rebuttal - Arbitrate
Complaint Review: CNA Insurance
CNA InsurancePO Box 8317 chicago, Illinois United States of America
CNA Insurance Horrible Customer Service and Illegal Judgement Against Claims Filing chicago, Illinois
He took the position of lawyer and questioned me about matters not pertaining to my claim as well as postulating happenings that he had no expertise in. I then asked to speak with his supervisor whom he was initially unwilling to connect me to. After a long hold I was able to speak with Joanne Keitsche who stated that their position was such that they saw now negligence, but did not deny liability. I asked her what the next step was and she stated that they would call the company charged with maintaining the vehicles to "confirm the facts."
According to Mrs. Keitsche the apparent discrepancy in the two reports was that the driver said that he watched as the tire moved across the roadway and come to a rest at which point it became road debris. This was different than the explanation given by "Andrew" who stated that he was denying my claim on the basis of the tire becoming road debris. Over all the process was an aggravation as well as a true testament to the type of company CNA is as well as Corsicana Bedding Trucking.
This report was posted on Ripoff Report on 07/12/2012 10:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/CNA-Insurance/chicago-Illinois-60680/CNA-Insurance-Horrible-Customer-Service-and-Illegal-Judgement-Against-Claims-Filing-chica-911004. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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