• Report: #632337

Complaint Review: COLUMBIA HOUSE

  • Submitted: Tue, August 17, 2010
  • Updated: Tue, August 17, 2010

  • Reported By: bmalbert — tallahassee Florida USA
2491 Paxton Street Harrisburg, PA Internet United States of America

COLUMBIA HOUSE Charging me for CDs I never received Internet

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I recently received a bill in the mail from National Recovery Agency for $80 for CDs I allegedly ordered and never paid for. Having no knowledge of this, and thinking to myself "There's no way this can affect me since I didn't order it" I made the mistake of ignoring it.

Well fast forward to a couple months later, and I'm trying to secure a loan through my credit union to move, and I'm denied because of a recent collection on my credit report. After pulling the report, I find these crooks reported this on my credit report. I disputed the account to no avail through Experian.

I called NRA, and got the run around. They gave me a date, and a bunch of Cds (none of which I ordered) and told me the account was through Columbia House. I then attempted to call Columbia House........easier said than done. They have no direct phone number or email on their website, all they have is an email form. So i filled it out, and after again getting the run around, I finally got them to erase my account from their records. I also filed a complaint with the FTC and the BBB.

 In hopes that more people don't just pay them to get rid of these bogus charges here's the email address I corresponded with: dvd@columbiahouse.com.

Also ask them to provide you with proof that you ordered the CDs, in my case I demanded they tell me what address they were sent to, since I know I didn't order them, and I know they know that. Instead of giving me the address when I requested it, they instantly agreed to erase the account.

Hope this helps

This report was posted on Ripoff Report on 08/17/2010 12:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/COLUMBIA-HOUSE/internet/COLUMBIA-HOUSE-Charging-me-for-CDs-I-never-received-Internet-632337. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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