- Report: #712033
Report - Rebuttal - Arbitrate
Complaint Review: COMCAST
COMCAST XFINITY PROMOTION SALES--LIES-LIES Internet
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A "comcast" rep called me at my home and offered me Internet and home phone for $39.98/mo, no installation, no other charges. I repeatedly asked this question, will there be any charges. The rep recorded the call, supposedly, to verify I was agreeing to leave my then provider. I made sure to ask the question about the fee while being "recorded."
When I got my first bill, there was a $7/monthly recurring fee for modem rental. Despite my requests to locate the tape of the recorded conversation, Comcast could not produce it and said I would have to pay the $7/mo. This was such a scam!!!
This report was posted on Ripoff Report on 03/30/2011 02:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/COMCAST/internet/COMCAST-XFINITY-PROMOTION-SALES-LIES-LIES-Internet-712033. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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