Choice Hotels - COMFORT INN BAD CUSTOMER SERVICE ALONG WITH TOILETS Shreveport BOSSIER CITY Louisiana

I stayed at the Comfort Inn with friends and when I first checked in of course they run your card and when to look at the room my bed cover had stains on them and it was nasty so of course the staff come to wash the cover and not bring another one it was like that was the only one they had. And then night comes and I start hearing a noise come out of the bathroom and it kept happening all night. I trying to call but I did not get answer from the front desk and then that morning I flushed the toilet and it ran over and over onto the floor and I went to talk to the front desk to try to resolve the problem but their managment only wanted to complicate the problem and come to find out the staff said that he talks bad to them so they were afraid to say anything to him. His name is Shailesh Shah and his email address is shaileshshah5@yahoo.com. Then I looked at my bill and of course they over charged me and they don't want to fix any problems at that hotel they only want to take peoples money. Shailesh Shah was very rude to me on the phone and he still to this day does not want to give me a partial refund.

Anonymous
Grand Prairie, Texas
U.S.A.