• Report: #131122

Complaint Review: COMPUSA REBATE OFFER

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  • Submitted: Sat, February 12, 2005
  • Updated: Sat, February 12, 2005

  • Reported By:Jonesboro Georgia
COMPUSA REBATE OFFER
P.O. Box 42930 Mesa, Arizona U.S.A.

COMPUSA REBATE OFFER ripoff non payment of $40 rebate offer;states I not sent valid info. required Mesa Arizona

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I purchased my computer from the compusa store located in Morrow,Georgia on Dec. 4, 2004. I followed the instructions required the I send to receive my rebate. Before sending the required information I made copies of the originals of everything; note this was advised by the salesperson who helped me at the store and even noted in the instructions for mailing my rebate. To date I have not received my $40 rebate.

Also I sent the items by priority mail with confirmation of delivery which I did track online and have dates the items reached there destination. I receive a letter from them stating that I needed to send valid upc bar codes,purchase receipts,etc. I did so already the first time. The second time I sent everything by proirity mail again as did before but I only have copies of the orignals; reply by email that items were received but that didn't work.

I didn't need to send copy of the items scan and attach and send by email. I didn't purchase a scanner for my computer. So my question is; why must I follow this new procedure when sending it by mail initially was okay the first time only to be told that I had not sent valid information. I've already registered my complaint with the BBB of Mesa,Arizona.

Debra
Jonesboro, Georgia
U.S.A.

This report was posted on Ripoff Report on 02/12/2005 09:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/COMPUSA-REBATE-OFFER/Mesa-Arizona-85274-2930/COMPUSA-REBATE-OFFER-ripoff-non-payment-of-40-rebate-offerstates-I-not-sent-valid-info-131122. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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