• Report: #1015076

Complaint Review: CONSTRUCTION PIPELINE

  • Submitted: Fri, February 15, 2013
  • Updated: Tue, February 19, 2013

  • Reported By: Raye — Surprise Arizona United States of America
CONSTRUCTION PIPELINE
8000 NE 13th Internet United States of America

CONSTRUCTION PIPELINE RIPOFF KINGS-CONSTRUCTION PIPELINE MAKE UP CHARGES and HAVE INVALID LEADS CANCELLATION PROGRAM Internet

*UPDATE Employee: That is not how it operates at all

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Plain and simple construction pipeline called sold us on a trial period with "free leads" for customers looking for contractors - once the trial was over we called to cancel since the leads we got did not appear to be valid or viable and were given the run around - we were advised the account would be placed on hold which was obnoxious since we then had to contact them monthly to extend the hold when in reality we were always trying to cancel.  Now mysteriously almost 9 months after we finally cancelled the services now they are contacting and threatening us for a bogus $250+ balance owed.  When we asked for validation we were advised they didn't have to provide it!

It's a shame a potentially positive service turned out to be so much of a hassle.  We truly hope they are put out of business with their unethical and unprofessional business practice.  Cancel means cancel not put on hold so you can charge us later!

BUYER BEWARE - KINGS OF RIP OFF CONSTRUCTION PIPE LINE needs to be stopped - DON'T WASTE your good hard american dollar on such a wretched company.

This report was posted on Ripoff Report on 02/15/2013 06:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/CONSTRUCTION-PIPELINE/internet/CONSTRUCTION-PIPELINE-RIPOFF-KINGS-CONSTRUCTION-PIPELINE-MAKE-UP-CHARGES-and-HAVE-INVALID-1015076. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

That is not how it operates at all

AUTHOR: Brian Millar - (United States of America)

The interface and website is just a tool to help you customize your projects that you are opened up to, including the capacity to literally freeze your account.  If you call in or use the web interface and say cancel, it's a done deal and we are shaking hands, friends and very glad you at least tried us out without costing you a dime. 

If you cannot use the internet, and want to handle things manually, you can call us weekly to access your account and tell you what has been sent to you weekly, monthly, etc.  It's supposed to be easy and simple, with human being's to support, not complex, nor automating the whole thing.

https://www.constructionpipeline.com/ is the web site

800.596.7423 is their customer service number\

My name, Brian Millar, if you need a reference point to the place, and yes, you can ask to talk to me at Construction Pipeline if you do call it as well.  

This is an awesome service, and we do a whole lot more then just deliver leads, we are strengthening businesses and saving our clients a ton of time, hassle, and dough at the same time.


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