I receive a Bank statement ofn 11/12/2007 showing that a Consumer Trust 800418077 toke the amount of $149.00 out of my account. also on 01/18/2008 Statement also shows a withdraw of $149.00 form MY access 8004180776 . I have not spoken to anyone at these compaines. I have bee calling these companies to have my money refunded back to my account. I have been push around by the vary people I spoke to.
Finally I spoke to a superviors name andre Davis that old me that he was working on returning my money backi to me. Of course that never happen. also they send me a letter asking for proof of this tranaction if I dupute this action. So on 01/22/2008 I send them a letter to the Department of Consumer Disputes My Benefits, LLC and a copy of my bank statement with the charges on it taken from them. They didn't never response.
I am tried of dealing with thes people I feel that they are a ripoff company that takes advantage with the consumer. From January 2008 to now I have not receive my money nor have I heard anything from them. When I call them to talk to Andre Davis, he is never in or will return my call. I feel that he is ducking me. I feel that there should be an investigation of this compnay and their business pratices. I would like my money back and be able to close this matter asap. You can reach me by phone or email. THANK YOU.
*EDitor's Suggestions on how to get your money back into your bank account that someone wrongfully takes it from you!
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.