- Report: #571669
Report - Rebuttal - Arbitrate
Complaint Review: CORRECTIONAL BILLING SERVICES - GLOBAL TEL*LINK
CORRECTIONAL BILLING SERVICES - GLOBAL TEL*LINK2609 Cameron Street Mobile, Alabama United States of America
CORRECTIONAL BILLING SERVICES - GLOBAL TEL*LINK MCI/Global Tel Link Blocked Phone Calls Mobile, Alabama
Yet this company is operating throughout the United States, with a monopoly on calls from Prisoners. My state, California is nearly broke, but yet they gave this company a sweetheart contract to handle all collect calls from Prisoners. Now they also have the right to make collect calls to Cell Phones. They are not paying staff, everything is on voice mail. They do not even have an email address, to send messages to. Everything has to do with you calling them, and every time you call, they get paid. They make money from their contracts, and money from customers, especially families of prisoners. If AT&T or Verizon, or any other phone company treats us badly, we can switch companies. Why is it that only Global Tel Link Corp, has a Monopoly on Phone Calls from Inmates? Who is in charge of this company.
I am suggesting that anyone who has had dealings with this company, complain to the FCC (Federal Communications Commission), the FTC (Federal Trade Commission), to your state Assemblymen, and State Senators. I have lodged complaints and am also sending a complaint to my Representative in Congress. Start writing and calling to complain about this company which is nothing but MCI, a company that defrauded millions of customers, before being forced out of business (and reorganizing).
This report was posted on Ripoff Report on 02/18/2010 10:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/CORRECTIONAL-BILLING-SERVICES-GLOBAL-TELLINK/Mobile-Alabama-36607-3104/CORRECTIONAL-BILLING-SERVICES-GLOBAL-TELLINK-MCIGlobal-Tel-Link-Blocked-Phone-Calls-Mo-571669. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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