- Report: #35258
Report - Rebuttal - Arbitrate
Complaint Review: CP Direct
CP DirectP.O. Box, 14889 Scotsdale, Arizona U.S.A.
CP Direct ripoff Scotsdale Arizona
Several weeks later, on January 31, 2002, I called and spoke to a lady named Penny who advised me that they received my returned item on January 22, 2002. She further advised me that their company had as many as 90 days to give me a full refund of $93.80. She further told me that the refund would be applied to my credit card statement and to keep checking fo the refund because it could be sooner than 90 days.
Since then I have placed over 100 calls to that company. Until receintly, I always got a busy signal at 1(800) 431-2383. Now that number is no longer in service. I also called their order line, where one day after a long hold, I finally was able to speek to a person. He gave me their P.O. box address and told me that he was not afiliated with that department and that was all the help he could give me.
It is now mid-November and I have still not received the refund.
This report was posted on Ripoff Report on 11/15/2002 09:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/CP-Direct/Scotsdale-Arizona-85267/CP-Direct-ripoff-Scotsdale-Arizona-35258. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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