Received phone call to trial their services for only 1.95 cost for shipping of Free $200 gasoline card. Was told that I could cancel anytime before the 30 day trial was up and would be allowed to keep the free gas card. They insisted that I pay only with checking account debit card and not with a credit card. (That should of been an alert however they claimed the credit card companies charged them too much to process such a low amount of $1.95 whereas checking account companies do not charge them any fees)
Thus, I gave them my debit (checking) account number. (This took place in early February and I dont remember the exact date) However, I have never received anything in the mail aprox a week ago I called when I saw the 1.95 debit and asked to cancel this membership. I was given a cancellelation code of #0138173. Six days later I see my bank has had a payment to "NETCHEX" in the amount of $124.90.
I have made repeated attempts to talk with one in authority at CPI (Talk Unlimited) and keep getting referred to a bunch of different phone numbers...and each identifying themselves as different company names...one even going by a MEDICAL CLAIMS company called "WELLNET". (Ironically, the phone number to that company 800-205-9969
is the same phone number that Hilary, the original phone rep, gave me as their customer service number. Because I wrote down that number and matched it against the caller ID number I realized something is just not right. The caller ID number that Hilary called from was : 800-219-6864)
This situation has caused unneccesary stress and money to me and my family. I have to now close our checking account and establish a new one. This will affect my Social Security direct deposits; my wifes employment direct deposits and numerous household direct deposit payment methods. I am concerned they will also try to steal my identity via their fraudulous activities.
Upon my research , via the internet, I have found MANY folks who have also been ripped off from this scam. Like me, the majority have never received any of their mailings and/or the promised gasoline card. This is an outrage and needs to be stopped.
Today, March 12, 2004 I spoke with a Nana #1174 who said an "ACH DISPUTE FORM" would be mailed me to complete for a refund. I am confident I will never see that form as others posted they were told the same and received nothing. She gave me a cancellation number, (again) of #2049512
At this point, I have collected numerous phone numbers associated with this scam...they are as follows:
(NETCHEX is who actually took the payment from Checking Acct)
800-205-9969 (their supposed customer service)
800-219-6864 (caller ID number of Hilary, sales rep#332)
800-278-7009 (original number given to me to cancel)
888-888-4565 (NetChex; checking statement "payment to" #)
Londonderry, New Hampshire