- Report: #410886
Report - Rebuttal - Arbitrate
Complaint Review: CR England
CR England4701 West 2100 South West Valley City, Utah U.S.A.
CR England Please read and take heart to the many complaints about CR England and don't get involved with this company. RUN!!! West Valley City Utah
*Consumer Comment: C. R. England lies
*Consumer Comment: Stop Winy
*Author of original report: Ripoff Report to my email address
*General Comment: We know what they are about.
*Consumer Comment: Wanted take the plunge no a dive
*Consumer Comment: Lucky for you
*General Comment: kenmc9000
*UPDATE EX-employee responds: BEEN THERE DONE THAT !!!!!!!!!!!!!
*Consumer Comment: Eye opener
*Consumer Comment: You Need to take this information to the FEDERAL DEPARTMENT OF TRANSPORATATION
First occurred when my team driver and I didn't have any time left on our 70 to run a load and our dm got upset with us. As an independent contractor with CR England I am charged $1000.00 for any late loads. Because of this, I would not reply to the load assignment with a macro 22 - which is an agreement to take the load and the terms. This circumstance occurred twice.
Then we were asked to try their paperless log system on the qualcomm. We were told we would have to also keep paper logs because paperless at CR England was in experimental stages and not yet approved with DOT. When we were asked to see our logs by a DOT officer at a weigh station the officer told us that he could fine us for keeping both paperless and paper logs. He said that is keeping dual logs and it was illegal.
Because CR England's paperless log system wasn't yet approved by DOT we stopped and only kept paper logs in accordance with DOT. However, we continually got messages from England on the qualcomm asking why we stopped using the paperless logs. When we told them that DOT told us that it was illegal they still insisted that we keep both and still continued to send frequent messages over the qualcomm asking why we weren't keeping both.
After all this, logs began to claim violations that did not exist. Like so many other CR England drivers that I have spoken to, England's log department is forever missing driver's logs and hitting driver's with speeding violations.
After every completed trip we scan that trip's BOL, logs for that trip, and receipts. On nearly every trip, logs claims that they did not receive part or any of the logs. At one time they claimed they were missing a solid week of my logs even though I scanned them in. Yet the BOL and receipts were received.
So, I had England route me to the West Valley City Terminal and handed them the missing logs to make copies for their file and they cleared me of missing logs violation. Two weeks later they hit me for the third time with missing log violations for the same log dates that I had scanned and personally taken in to them.
Then I was suddenly getting hit with speeding violations. I always run below the posted speed limit, yet I am speeding according to England. When I asked to speak to Safety and Logs about these speeding violations I was told England allows owner operators to travel up to 70 mph if posted speed limit allows. (It wasn't mentioned, but I do know that speed is reduced by 10 mph on sharp curves, ramps and in inclement weather for commercial drivers.)
Yet, my speeding violations with England are 62 mph, 65, mph , 68 mph and 63 mph. Note that I not only keep an daily log, but when I complete each day I do the math to see what my mph is for that day ( I recommend all drivers to do the same). I have called to talk to logs department about this and on my first attempt the female I spoke with was very rude and did not let me complete my question.
In the middle of my question she hung the phone up. I then called safety and spoke with Marie whom wasn't exactly friendly either, but did listen and asked if I were an independent contractor. When I said yes she said cleared me of the speeding violations. I have since printed a copy of the log violations imposed on me by CR England and noticed that the 68 mph and the 65 mph had been settled. I have not been cleared from the other false speeding charges imposed on me.
I have kept all my paper logs from day one with CR England and will keep them forever. I recommend this too for any commercial driver with any company. ESPECIALLY CR ENGLAND !!!
Easley, South Carolina
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This report was posted on Ripoff Report on 01/11/2009 10:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/CR-England/West-Valley-City-Utah-84120/CR-England-Please-read-and-take-heart-to-the-many-complaints-about-CR-England-and-dont-ge-410886. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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