• Report: #519406

Complaint Review: CREDIT ACCEPTANCE CORPORATION

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  • Submitted: Wed, November 04, 2009
  • Updated: Wed, November 04, 2009

  • Reported By: Micki — Brooklyn New York United States of America
CREDIT ACCEPTANCE CORPORATION
Internet United States of America

CREDIT ACCEPTANCE CORPORATION Credit Acceptance Corporation did not honor their use car warranty. Internet

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My husband purchased a 2001 Chrysler 300M in November 2008. In April of 2009 the car began having overheating problems.  First it was diagnosed as a bad water pump.  Credit Acceptance paid for that because it only cost them $100.  Then again it overheated beginning in August.  This time it was diagnosed as needing a new head gasket which cost a whopping $1170.  The waranty company sent someone out to the repair shop to "look" at the car and based on their findings, stated that since the problem wasn't internal, they would not cover it.  Since when does a car overheating not consist of an internal problem.  So me and my husband had to come out ofpocket $1170.  Needless to say, the car is still overheating and the problem the car is diagnosed with now is needing a head cylinder.  The warranty is not covering this either.  Please do not deal with Credit Acceptance Center or anything they have to offer.  Their customer service is always rude, and they don't honor their contract agreements.  Yes some people have poor credit which is why they turn to this company but I don't think that people should be disrespected and taken advantage of because they have poor credit, especially when they are trying to get their credit together.  My husband still has a carnote with this crappy company.  He's paying them $300 a month for a car that is sitting in the drive way because we can't afford to have it repaired and the warranty won't pay.  Beware of Credit Acceptance Corporation..ripoff snakes!

This report was posted on Ripoff Report on 11/04/2009 10:35 AM and is a permanent record located here: http://www.ripoffreport.com/r/CREDIT-ACCEPTANCE-CORPORATION/internet/CREDIT-ACCEPTANCE-CORPORATION-Credit-Acceptance-Corporation-did-not-honor-their-use-car-w-519406. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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