Here is a copy of the letter I emailed this company:
I'm writing to express my disappointment and frustration with your company. I have been ripped of by credit repair companies in the past and have had few results from others. However, none were more fraudulent and dishonest than yours. You claim to have a contract for 12 months with the work expected to be completed in 4 to 6 months. Any right thinking individual would believe you would continue using various methods you're supposedly experts in until the 12 months had expired. Instead, you write me this ridiculous pre-written response telling me you went as far as you could go with the accounts in my profile. You only ran 3 disputes for my file. one with addresses, one with the credit bureaus and one with the credit bureaus and creditors. That's R-I-D-C-U-L-O-U-S. I paid your company $475 for very little effort on your behalf. You deleted only 15 of the 52 items you were trying to remove or turn positive. 6 of the 15 were addresses, 5 were inquiries and only 4 were actual accounts. There is no debating that you're company falls under the category of Rip-Off or Scam. I'm sure this is business as usual with your company. Very little outlay or production combined with Take the money and run. You can be assured as a 26 year successful professional, I will warn any future clients I can, of your lack of concern and Zero customer service. A copy of this email will be posted on every rip-off warning site and blog available to me as well as the Better Business Bureau. Thanks for nothing.
John M. W