- Report: #1140703
Report - Rebuttal - Arbitrate
Complaint Review: CRICKET
CRICKET Cricket of / in North Carolina FAILED to PROVIDE SERVICE IN SERVICE COVERAGE, NO REFUND, BLATANT LIES Charlotte Nationwide
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Purchased a $600. Samsung Galaxy S4 on Oct 29th 2013. Started service at same time. 2 weeks I had to jump through hoops to set my direct debit bill date. At start of service I lived in the 28203 area code, Charlotte, NC: Come April 2014 I moved to area code 28226, Charlotte, NC and I have only one bar, and plenty of dropped calls. Driving through 28203 area code, 5 bars again after being accused by foreign customer srvice rep that I had dropped my phone - not! Want me to give them my contact numbers to "fix their service" - when I refused my case was closed. Service Technicians wrote in his report that I refused service - lie! Went to physical store and told that "their service does not cover my area". this physical store in the area code of 28227, 5 minutes from my home, but no service? I ask for refund, denied. Rip off, scam, lazy, unknowledgable, unwilling to help workers. Now Cricket is AIO and I am getting out.
This report was posted on Ripoff Report on 04/22/2014 07:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/CRICKET/nationwide/CRICKET-Cricket-of-in-North-Carolina-FAILED-to-PROVIDE-SERVICE-IN-SERVICE-COVERAGE-NO-1140703. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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