• Report: #955415

Complaint Review: CRS AUTO/ Fast Lane AutoSales

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  • Submitted: Mon, October 15, 2012
  • Updated: Mon, December 24, 2012

  • Reported By: Help2012 — Orlando Florida United States of America
CRS AUTO/ Fast Lane AutoSales
1917 W. Lumsden Road #217 Tampa, Florida United States of America

CRS AUTO/ Fast Lane AutoSales Auto Concept Industries LLC Scam, Lie, Dishonest business owner Yvonne and Greg from Fast Lane Auto Sales Previous knowed as CRS AUTO Tampa, Florida

*Consumer Comment: HELP TO ALL PARTIES

*Consumer Comment: Happy Customer of CRS Auto

*Consumer Comment: CRS AUTO/FAST LANE AUTO SALES SCAM

*Consumer Comment: My comments to two complaints I read through rip off report

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Hello Yvonne Claro

THIS EMAIL IS MY OFFICIAL NOTIFICATION TO CRS AUTO DEMANDING FULL REFUND IN THE AMOUNT OF $1,000.00, PAID TO CRS AUTO ON AUGUST 30, 2012 VIA DIRECT BANK DEPOSIT, FOR PURCHASE OF A 'WORKING' 2002 JAGUAR S-TYPE VEHICLE. VIN-SAJDA01N32FM41955

I AM NOT A FIRST TIME BUYER FROM CRS AUTO. I HAVE BOUGHT A TOTAL OF 4 CARS FROM CRS AUTO SINCE 2010, AND HAVE ALWAYS BOUGHT THEM BASED ON HOW YOUR STAFF DESCRIBES THE VEHICLES CONDITION. YOUR STAFF FAILED TO DESCRIBE THE 2002 JAGUARS "TRUE & ACCURATE" MECHANICAL CONDITION. 

MAIN PREMISE FOR RETURNING VEHICLE AND DEMANDING FULL REFUND--VEHICLE IS NOT A 'RUN & DRIVE' AS YOUR WEBSITE DESCRIBED. AS STATED IT WAS NOT ROAD TESTED, HOWEVER, A VEHICLE THAT "RUNS & DRIVES" IS PRESUMED TO BE ONE THAT IS 'ROADWAY OPERABLE' OR 'ROAD WORTHY'. MY MAIN OBJECTIVE AND INTENTION WHEN PURCHASING THIS AUTOMOBILE WAS TO DRIVE IT BACK TO ORLANDO, WHERE AT THAT TIME IF IT NEEDED ANY FURTHER MECHANICAL WORK DOWN TO BRING IT UP TO PAR, IT WOULD BE RENDERED. [continued below]....
.....

THIS VEHICLE ONLY DROVE TO THE CORNER OF HARTSFORD & 50TH STREET WHERE AT THAT TIME THE CAR GAVE SERIOUS MECHANICAL ISSUES INCLUDING:WHITE SMOKE COMING FROM THE TAILPIPES, SEVERE LACK OF ACCELERATION, CAR WOULD NOT DRIVE OVER 5 MPH, CAR SPUTTED, JERKED, AND WORSENED IN LACK OF ACCELERATION UNTIL THE VEHICLE COMPLETELY STALLED ON THE CORNER OF 50TH STREET AND CAUSEWAY. BATTERY WAS CHECKED, FLUIDS WERE RECHECKED (WHICH WERE DRY, AND NEEDED TO BE REPLENISHED), GAS WAS AT 1/2 TANK SO THIS IN NOT A LACK OF FUEL ISSUE.....CAR STARTED WHEN GIVEN A JUMP ONLY!! AFTER WHICH CAR WOULD RUN FOR LESS THAN 5MINUTES, AND THEN DIE. WHEN CAR DID START, AND ATTEMPTED TO BE DRIVEN, CAR WOULD NOT MOVE UPON ACCELERATION.

THE GAS PEDAL WAS DOWN TO THE FLOOR AND THE CAR WOULD NOT MOVE. AFTER SEVERAL SECONDS TRYING TO GIVE FULL ACCELERATION VEHICLE WOULD JUMP HARSHLY INTO GEAR----START, DIE...START, DIE-- THIS VEHICLE YOU COULD NOT DRIVE NO MORE THAN A FEW FEET THEN IT WOULD DIE.

AT MOMENTS THE CAR WOULD NOT START AT ALL!!!!! THIS WAS THE PATTERN OF SEVERE MECHANICAL ISSUES DEALT WITH, AND HAPPENED OVER AND OVER AGAIN CONTINUOUSLY FROM THE TIME I LEFT YOUR LOT, UNTIL AFTER MIDNIGHT LAST NIGHT. THIS VEHICLE APPEARS TO HAVE A SERIOUS TRANSMISSION AND/OR ENGINE ISSUE WHICH HINDERS IT FROM BEING DRIVEN!! SOMETHING WHICH YOUR ADVERTISEMENT DOES NOT FOREWARN THE CONSUMER ABOUT PRIOR TO PURCHASE----UNLIKE A GOOD DEAL OF YOUR OTHER VEHICLES LISTED ON THE WEBSITE WHICH DO ILLUSTRATE IF THE CAR HAS A TRANSMISSION  OR ENGINE PROBLEM, OR IF A CAR DOES NOT RUN AT ALL.

THOSE LISTING FOREWARN A CONSUMER BEFORE THEY MAKE AN EDUCATED DECISION, BASED ON YOUR ADVERTISEMENT, AS TO WHETHER OR NOT TO PURCHASE A CAR. MY QUESTION IS WHY WAS THIS VEHICLE NOT DESCRIBED IN THE SAME MANNER??FURTHERMORE...I DIRECTLY ASKED YOUR SALES ASSOCIATE--JUSTIN VALDES-- UPON SIGNING PAPERS ABOUT THE CARS CURRENT DRIVING CONDITION. HE RESPONDED AND I QUOTE, "THE CAR RUNS AND DRIVES FINE THE PREVIOUS OWNER DROVE IT TO THE LOT FOR LIKE 20 MINUTES WITH NO PROBLEM." I ASKED HIM DIRECTLY IF THIS CAR WILL DRIVE ME TO ORLANDO. HE REASSURED ME YES IT WILL. THIS STATEMENT FROM YOUR EMPLOYEE GAVE ME THE IMPRESSION THAT THIS CAR WILL NOT NEED TO BE TOWED AND YES IT CAN BE DRIVEN ON THE ROAD!SIR/ OR MAAM...I DO NOT KNOW CRS DEFINITION OF A 'RUN & DRIVE'...BUT AS A CONSUMER-SEEKING A VEHICLE THAT CAN DRIVE AFTER IT IS PURCHASED (USED OR NOT)....'RUN & DRIVE' JUST DOES NOT ENTAIL TURNING THE IGNITION ON, PLACING IT IN DRIVE, AND NOW THE CAR IS ROAD WORTHY.

ALTHOUGH YOU MAY NOT HAVE 'ROAD TESTED' THIS VEHICLE, YOU STATE IT 'RUNS & DRIVES' WHICH SHOULD LEGALLY CONSTITUTE FOR A WORKING, OPERABLE VEHICLE THAT IS "ROAD WORTHY"...NOT ONE THAT DIES 5 MINUTES, AND LESS THAN 1/4 OF A MILE DOWN THE ROAD FROM YOUR PLACE OF BUSINESS. HENCE, THIS IS WHY I RETURNED THE VEHICLE TO YOUR LOCATION...THE SAME WAY YOU SOLD IT TO ME, IS THE SAME WHY I AM RETURNING IT. I SERIOUSLY DOUBT IN THE CONDITION THIS CAR IS IN THE PREVIOUS OWNER DROVE IT TO YOUR LOT IN GOOD WORKING ORDER....WHICH PLACES YOUR ASSOCIATES STATEMENT HE MADE REGARDING THE CAR BEING DRIVABLE TO ORLANDO FALSE, AND PLACING YOUR ADVERTISEMENT AS 'FALSE AND MISLEADING'! AS I STATED ABOVE, I BASED MY DECISION TO BUY THIS VEHICLE ACCORDING TO YOUR ADVERTISEMENT GOING ACCORDING TO YOUR DESCRIPTION OF THE VEHICLE. ALTHOUGH YOU "ADVISE" TO CHECK OUT THE VEHICLE PRIOR TO PURCHASE, IT IS NOT MANDATORY, AND IS LEFT UP TO THE DISCRETION OF THE BUYER.

 AS A BUYER, MY FAITH WAS IN YOU AS THE SELLER TO ACCURATELY DISCLOSE PERTINENT INFORMATION ABOUT THIS CAR PRIOR TO ME HANDING OVER MY HARD EARNED MONEY!
MYSELF AND MY FAMILY COULD NOT TOW THIS VEHICLE TO ORLANDO, AND INCUR ADDITIONAL FINANCIAL LOSSES. YOUR LACK OF ACCURATELY IDENTIFYING, AND ADVERTISING THE TRUE FAULTS OF THIS VEHICLE HAS NOW CONTRIBUTED TO A SEVERE FINANCIAL LOSS, AND ADDITIONAL HARDSHIPS PLACED ON MY END DUE TO CRS'S NEGLIGENCE.
PLEASE CONTACT ME ASAP, AS I WISH TO RESOLVE THIS ISSUE WITH CRS IMMEDIATELY. FURTHERMORE I AM REQUESTING ALL CORRESPONDENCE ON THIS MATTER BE FORWARDED VIA E-MAIL, OR FOR YOUR OWNER TO CONTACT ME DIRECTLY AT THE NUMBER LISTED BELOW. 

                            UPDATE AS OF SEPTEMBER 29/ 2012

I was issued a check for an automobile that was sold for me by CRS Auto sales in Tampa, Florida. The check
was to be for the sale of the vehicle, but also was part of a refund for the same car that they sold to me which did not drive. The same car they sold to me, they would not refund the money, but offered to sell the car for me and refund my money that way. The company sent me a company check, then the day I received it, I went to Suntrust bank (their banking institution) to cash it directly off their account and was told by the bank that the check was uncashable. I then went to Amscott check cashing, They verified through the bank also that the check was uncashable.

The bank would not tell me the reason why the check could not be cashed, only that it had nothing to do
with me it had to do with the company. I called the phone number listed on the check, which was a direct number to the company who originally issued me the check. I was then informed by a representative of the compnay that the person who issued the check and signed it was aware of the check and had placed a STOP to the check prior to me receving it in the mail. The gentelmen I spoke to informed me that the person who placed the hold would lift the stop payment and call me when I would be able to cash it. I waited until the following day and tried again at the bank to cash it. The bank told me that the STOP on the check was still present.

I then called the company back to find out if and when they were going to lift the STOP. The same gentlemen
I spoke to at CRS Automotive informed me that the STOP on the check WILL NOT be lifted, and that they have no intention of paying me the money for the sale of the car. He then went on to taunt and antagonize me over the phone of how they "now have my money" and "I can;t do anything about it because I will never get the money back".

They sold a vehicle twice, and kept the proceeds from the second sale illegally. I am owed the proceeds from the sale of this vehicle. I would like the money issued to me. If not then how do I go about to file criminal charges?  

This report was posted on Ripoff Report on 10/15/2012 03:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/CRS-AUTO-Fast-Lane-AutoSales/Tampa-Florida-33619/CRS-AUTO-Fast-Lane-AutoSales-Auto-Concept-Industries-LLC-Scam-Lie-Dishonest-business-ow-955415. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

HELP TO ALL PARTIES

AUTHOR: Simon - (Nigeria)

I am happy to help all parties involved in this alleged scam activities. I have followed this case for a while and I have been able to get information about YVONNE THERESA CLARO, Craig Claro and CRS
Auto/Fast Lane Auto Sales/Fast Lane Auto parts/Fast Lane Automotive through various US Government records and Whois records

One Yvonne Claro and Craig Claro (not sure if it is the same Yvonne and Craig Claro of CRS Auto/Fast Lane Autoparts Tampa Florida) is linked to Fysicly Fit Gyms California that closed shop and relocated outside the state to Florida. Employees and clients of Fysicly Fit Gyms California claimed that one Yvonne Claro and Craig Claro are the owners of the Gym and they scammed and absconded with about US$1 million.

About 14 websites have been traced to Yvonne Claro and CRS Auto, i.e. these websites were initially registered by Yvonne Claro and CRS Auto, though some have been transferred to other people. This means YVONNE THERESA CLARO and CRS Auto/Fast Lane Auto Sales/Fast Lane Auto parts/Fast Lane Automotive traded with all these websites before they shut them up to open new ones. There may be other websites they are trading with which I do not know. The websites traced to these people are:

1)          
TheCar-Buyers.com  2) carsyoufix.info  3) allautorecycling.com  4) crsautoexporters.com  5) carsyoufix.org  6)wepaycashforjunkcars.com  7) crsautoauction.com  8)cashnowforcars.com  9)carsyoufix.net  10) crsautosales.com  11) fastlaneautoparts.com  12) www.fast-lane-autos.com  13)www.fast-lane-autos.com 14) crsautoauction.com 

Several telephone numbers have also been traced to Fast Lane Auto Sales/CRS Auto namely:

1)     813-228-7990, 2)    (800) 747-4304    3)   (813) 774-4706    4)  (813) 242-2508    5)  
(813)-228-7990    6)   (813)-900-56665

Companies and fictitious names linked to Yvonne Theresa Claro and Craig Claro are:

1)   Tampas CRS Auto   2) Fast Lane Automotive Tampa  3) Fast Lane Autoparts Tampa  4) Auto
Concept Industries LLC  5) CRS Auto Exporters  6) Clear Castle Holdings LLC   7) Cars You Fix
   
According to various government records, over 30 addresses are traceable to CRS Auto and other related businesses, some of the addresses are:

1)   4912 17th Ave S, Tampa, FL 33619-7517   2) 1917 W. Lumsden Road #217 Tampa Florida 3619     3) 4917 Hartford Street Tampa, FL 33619      4)    301 W. Platt St #143  Tampa, FL 33603

All the facts stated above are government verifiable facts. I have sent another Freedom of Information request to know the criminal convictions if any and all tax details filed by the owners and the businesses of Yvonne Theresa Claro, Craig Claro and other businesses linked to them.

Once i get any information about criminal convictions and tax details, I will put it on this site.
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#2 Consumer Comment

Happy Customer of CRS Auto

AUTHOR: Bob - (United States of America)

Dude, I am far from being made up. Whatever your deal is with CRS Auto, I am sure you went about things the wrong way.  They are hard working people with a family, and bashing people on the internet will never get you anywhere. I asked them about you, and I can tell you there is something very wrong with what you are up to.

Like I said before, many of us dealer around here have been buying from them for years. So keep talking, no one is listening to your accusations.   I have been in business for 25 years, and bashing on the internet is ridiculous.  And the BBB is a paid for service for businesses, so you acting as if they committed a crime for not responding to them is hilarious. 

Talk to people about your issues.....what goes around comes around buddy.  How would you like someone attacking you on the internet?

Don't worry, I am not done talking to my buddies at the auction. Our good comments will drown your negative crap out!
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#3 Consumer Comment

CRS AUTO/FAST LANE AUTO SALES SCAM

AUTHOR: Ayotunde - (Nigeria)

CRS Auto now
Fastlane Auto sales also scammed me of $2,500 through deceitful means.

http://www.ripoffreport.com/crs-auto/auto-parts/crs-auto-tampa-s-crs-auto-crs-651dc.htm

As for Bob the
August Judge and Reputation Manager, definitely you have the right to praise
anybody to great heights but let me educate you a bit. If a seller advertises a
brand new 2011 Range Rover for $50 and the seller claims it drives well, if a
buyer buys this car and finds out that it does not run and that it is faulty,
this is nothing but a scam because the seller has concealed the fact that the
car does not run, the cheap price of the car does not matter at all.

What will you
also say about a company that sold a car twice to different people according to Help 2012 report? What will you say about a company fraudulently deceiving people by collecting money from them and failing to refund same? What will you say about a company changing its telephone numbers and company names at short intervals? What will you say about a company that has refused to respond to Bureau of Better Business and other authorities correspondences severally?

That you have dealt with a company for 100 years does not mean that the company does not scam other customers. Even good Medical Doctors people cherish have been jailed for medical fraud.

CRS AUTO NOW FASTLANE AUTO SALES IS FREE TO EMPLOY PEOPLE OR CREATE IMAGINARY NAMES TO WRITE GOOD REMARKS ABOUT THEM, the fact remains that I was scammed by this company and I will use all legal means to bring them to book.

Members of the public should beware of fake reputation managers and imaginary names.


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#4 Consumer Comment

My comments to two complaints I read through rip off report

AUTHOR: Bob - (United States of America)

I was searching for CRS Autos new phone number and I came across this review. First of all I cant believe this because if what they are claiming were true they wouldnt be screaming over the internet.

I have been buying from CRS Auto for 6 years now, and never have I had anything but great service from them. I mean the guy who says he bought a 2002 Jaguar and called it a lemon makes no sense. CRS Auto sales repairable vehicles. They inspect them, but I know when buying a repairable vehicle that surprises can come with it. Who in their right mind would think that a 2002 Jaguar for a 1,000 bucks isnt going to have issues. I recommend to you that you should inspect what you are buying before you buy it.

CRS is a group of nice people, and whatever you are hollering about can only be your fault. And this Nigerian guy, come on! What! Stop trying to convince people that you were scammed by slamming these people. And I am not a young, I have been around the block a few times, and I can tell you that going off on people is not the way to resolve an issue. Lies will never allow you to accomplish a thing.

Listen, use the internet as a tool and not a place to defame people .

Dont worry guys, I will talk to some of my buddies that buy from you at the auctions, and tell them to put in a good word for you guys. These people have nothing better to do, but bash people. Just ignore them.

If anybody wants a real review about CRS Auto, send me an email and I will give you the truth about them.
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