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  • Report: #916069

Complaint Review: CRS Auto

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  • Submitted: Mon, July 23, 2012
  • Updated: Mon, December 24, 2012

  • Reported By: Ayotunde — Lagos Other Nigeria
CRS Auto
4912 17TH AVE. S Tampa, Florida United States of America

CRS Auto Tampa's CRS Auto, CRS Auto exporters I am Ayotunde Akinfolarin, a business owner in Lagos Nigeria. I import used auto parts from the US into Nigeria on regular basis. I sell these used auto parts to other Nigerian traders in Lagos Nigeri Tampa, Florida

*UPDATE EX-employee responds: False

*Consumer Comment: HELP TO ALL PARTIES

*Author of original report: Thank you Ludy!

*Consumer Suggestion: HELP WITH CRS AUTO SCAM

*Author of original report: CRS Auto (Fast Lane auto parts or fastlane auto sales or Auto Concept Industries or only God knows the next name they will bear) - This matter won't rest until you refund me

*REBUTTAL Owner of company: CRS Auto Has Satisfied Customers

*Author of original report: CRS Auto now Fast Lane Auto Sales (www.fast-lane-autos.com)

*Author of original report: Still on CRS Auto refusal to refund my deposit

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I am Ayotunde Akinfolarin, a business owner in Lagos Nigeria. I import used auto parts from the US into Nigeria on regular basis. I sell these used auto parts to other Nigerian traders in Lagos Nigeria.

I contacted CRS Auto on the 9th August 2011 with a view of buying wholesale used auto parts from them and getting same exported to Nigeria. On the same day, CRS Auto responded to me through email that they can export used auto parts to
Nigeria. I told them I could only pay through letter of credit because I had skepticisms about their operations; CRS Auto however said they can only accept payment through bank wire.

On the 15th March 2012, I sent a list of used auto parts I wanted to CRS Auto through email and on the 16th March 2012, CRS Auto replied that they will source the used auto parts within a maximum time frame of 60 days. Please note that I did not sign any agreement with CRS Auto, we agreed on terms through email correspondences. They asked for a deposit of US$2,500 and I sent the first tranche of the deposit ($1,500) on the 22nd March 2012. CRS Auto acknowledged the receipt of the US$1,500 through email.

After much pressure from CRS Auto, I sent the second tranche of US$1,000 to CRS Auto on the 11th April 2012. CRS Auto acknowledged my deposit of US$2,500 to them by sending a statement of account to me showing all the payments (US$2,500) I made to CRS Auto. Please note that I made the payment of the deposit to Regions Bank USA with the account name Tampas CRS Auto. I will provide their bank details if requested.

After several rounds of games and deceit by CRS Auto, they finally told me that they cannot source the auto parts I asked for and that they will refund me the deposit I have paid. Since June 2012 i.e. after the expiration of the agreed 60 days and
several weeks of grace period, I asked CRS Auto to refund me. Since this date,  I have continually asked CRS Auto to refund me but they have refused.

I have placed several telephone calls to CRS Auto but Yvonne Claro (the owner of CRS Auto) has refused to speak to me. All my emails to them are left unanswered. In short, they have gone incommunicado. In one instance while I was speaking with a staff of CRS Auto, I overheard a voice in the background saying the fucking Niggard has been scammed, it is likely they were referring to me as a Niggard.

On two occasions,Yvonne Claro claimed they have refunded me, only for me to find out that they never did, this was another plan to further defraud me. CRS Auto later said they have not refunded me.

There is a high likelihood that CRS Auto (Yvonne Claro) set up this business and their website (www.crsautoexporters.com)
to defraud foreigners especially used auto parts importers from overseas countries like Nigeria. I guess they keep uploading their websites with cars and used parts sold in order to lure people especially foreign businesses to wire funds to them, after which they will not export the merchandise and refuse to refund the deposits paid by unsuspecting people.

For example, in Nigeria, most people doing used auto parts business are illiterates, if they are scammed or duped, they mostly forget the issue because they are not enlightened to know who to report the scammer to.

A Nigerian used auto parts trader also said one CRS Auto scammed him by taking a deposit of US$3,000 from him and refused to return same after failing to get used auto parts for him. I am still trying to confirm the veracity of this poor traders claim. I have forwarded petitions to the Nigerian authorities about CRS Auto. I also wish to place an advert in a Nigerian daily newspaper for anybody that has been duped by CRS Auto to contact me, however due to lack of funds; I have not been able to do this.

CRS Autos website is highly optimized, in Nigeria, if you Google export of used auto parts from US; CRS Autos website will appear in the first page of Google.

I have done business with several US interests and they have not treated me like how CRS Auto has done.

I run my small business with a high interest bank loan in Nigeria and I cater for over 15 members of my family. At the moment, my business is dead because I cant keep up my bank loan repayments, my assets are about to be taken over by my creditors and my dependants are suffering. No thanks to CRS Auto. I told CRS Auto about this but they will not bulge. They have decided not to pick my calls or reply my emails. Though the US$2,500 I paid to CRS Auto as deposit may look small, in Nigeria where 90% of the population lives below US$2 per day, $2,500 is a very huge sum.

Yvonne Claro has been so arrogant despite withholding my deposit illegally; she has resorted to threats and telling me to do anything I like and that the deposit will never be refunded.

Kindly save my soul by helping to force CRS Auto to refund me and put measures in place so that CRS Auto will not continue this fraudulent and shameful act.

Attached to this letter is the statement sent by CRS Auto showing the payments I have made, I can forward all the email correspondences between CRS Auto and me to you if you require them.

Due to the poor postal service in Nigeria, I will appreciate if all my correspondences between our office and me can be done through email. My email address is (((REDACTED)))

Thanks for the
anticipated assistance.

This report was posted on Ripoff Report on 07/23/2012 09:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/CRS-Auto/Tampa-Florida-33619/CRS-Auto-Tampas-CRS-Auto-CRS-Auto-exporters-I-am-Ayotunde-Akinfolarin-a-business-owner-916069. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
4Author 3Consumer 1Employee/Owner
Updates & Rebuttals

#1 UPDATE EX-employee responds

False

AUTHOR: Truth - ()

All I have to say is FALSE!! Everything said in the above comments are un-true, I have worked for the above company and have purchased as a customer as well and have no negative results. When working there I actually recognize the names of the above said "whistleblowers" and all i can say is that there was no wrong doing on the company's side. Both of the above customers that are clearly upset because they couldnt get their way, and are just concocting stories that are 1 just false and 2 just gathering random information. The above company has only changed its name multiple times due to growth of the company, in order to encompass all services and products that they offer. Really if they are in as much trouble as the above say they are do you really think they would be permitted to have any business. Just proves that you have to deal with a company yourself before believing two people, that are "Lemons" themselves. 

-Satisfied Employee/Customer

 

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#2 Consumer Comment

HELP TO ALL PARTIES

AUTHOR: Simon - (Nigeria)

I am happy to help all parties involved in this alleged scam activities. I have followed this case for a while and I have been able to get information about YVONNE THERESA CLARO, CRAIG ANTHONY CLARO and CRS Auto/Fast Lane Auto Sales/Fast Lane Auto parts/Fast Lane Automotive through various US Government records and Whois records

 

I can now confirm that Yvonne Theresa Claro and Craig Anthony Claro , the owners of CRS  auto/Fast Lane Autoparts Tampa Florida) are the owners of Fysicly Fit Gyms Long Beach, California that closed shop and relocated outside the state to Florida. Government records, Employees and clients of Fysicly Fit Gyms California claimed that Yvonne Claro and Craig Claro are the owners of the Gym and they scammed and absconded with about US$1 million. Some have put the total loss as up to $2 million. This Fysicly Fit scandal and scam was perpetrated by Yvonne Claro and Craig Claro in Long Beach California, after the scam, they relocated from California to Tampa Florida to start a new
business in the name of CRS Auto/Fast Lane Autoparts/ Auto Concept Industries LLC/Fast Lane Automotive Tampa Florida.

 

You can read more about Yvonne and Craig Claro scam in California before relocating to Florida through these URLs http://belmontshore.patch.com/articles/naples-fitness-continues-to-build-trust-rapport-with-community   or  http://blog.nickzart.com/2006/11/fysicly-fit-ethically-challenged-in-long-beach/  . This scandal orchestrated by Yvonne and Craig Claro was one of the largest frauds in the USA in 2006. You can google  Fysicly Fit+Craig Claro, you will read a lot about this scandal.

 

About 14 websites have been traced to Yvonne Claro and CRS Auto, i.e. these websites were initially registered by Yvonne Claro and CRS Auto, though some have been transferred to other people. This means YVONNE THERESA CLARO and CRS Auto/Fast Lane Auto Sales/Fast Lane
Auto parts/Fast Lane Automotive traded with all these websites before they shut them up to open new ones. There may be other websites they are trading with which I do not know. The websites traced to these people are:

1)          
TheCar-Buyers.com  2) carsyoufix.info  3) allautorecycling.com  4) crsautoexporters.com  5) carsyoufix.org  6)wepaycashforjunkcars.com  7) crsautoauction.com  8)cashnowforcars.com  9)carsyoufix.net  10) crsautosales.com  11) fastlaneautoparts.com  12) www.fast-lane-autos.com  13)www.fast-lane-autos.com
14) crsautoauction.com 

Several telephone numbers have also been traced to Fast Lane Auto Sales/CRS Auto namely:

1)          
813-228-7990, 2)    (800) 747-4304    3)   (813) 774-4706    4)  (813) 242-2508    5)  
(813)-228-7990    6)   (813)-900-56665

 

Companies and fictitious names linked to Yvonne Theresa Claro and Craig Claro are:

1)   Tampas CRS Auto   2) Fast Lane Automotive Tampa 3) Fast Lane Autoparts Tampa  4) Auto
Concept Industries LLC  5) CRS Auto Exporters  6) Clear Castle Holdings LLC   7) Cars You Fix  8) Innovative Health Resources Inc  9) Fysicly Fit Long Beach California

 

According to various government records, over 30 addresses are traceable to CRS Auto and other related businesses, some of the addresses are:

1)   4912 17th Ave S, Tampa, FL 33619-7517   2) 1917 W. Lumsden Road #217 Tampa Florida 33619     3) 4917 Hartford Street Tampa, FL 33619      4)    301 W. Platt St #143  Tampa, FL 33603

 
 
All the facts stated above are government verifiable facts. I have sent another Freedom of Information request to know the criminal convictions if any and all tax details filed by the owners and the businesses of Yvonne Theresa Claro, Craig Claro and other businesses linked to
them.

 

Once i get any information about criminal convictions and tax details, I will put it on this site.

I hope these people will not shut down Fast Lane Automotive again and abscond to another state and put numerous customers and employees in financial problems. They have done it in California, they have shut down CRS Autos name after they were accused of yet another scam, they
have traded with numerous names and websites, now they are Fast Lane Automotive/Fast Lane Auto Sales.

Customers and intending customers should be warned!

DMV Florida, Attorney General of Florida and California, FBI, Bureau for Better Business, Florida Department of Revenue and other government agencies please take note.
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#3 Author of original report

Thank you Ludy!

AUTHOR: Ayotunde - (Nigeria)

Thanks Ludy. Good to hear from other people CRS Auto or Fast Lane auto has scammed. Some people have contacted me too that CRS Auto scammed them

Ludy, i can't find your contact or email address here, kindly drop me an email on ayofolarin217@yahoo.com, i will like to speak with your lawyer.

I have sent petitions to the agencies you suggested including the Regions Bank, the bank used by CRS Auto to scam people. Thanks once again, please drop me an email ASAP.
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#4 Consumer Suggestion

HELP WITH CRS AUTO SCAM

AUTHOR: Help2012 - (United States of America)

Hello Ayontunde

I just recently read your post about CRS AUTO, NOW Fast Lane Auto Sales. I just been scam by them when i purchase a Lemon car from them.

 Step you can take against CRS AUTO: FAST LANE AUTO SALES

 File a complaint with the DVM IN FL: http://www.flhsmv.gov/dmv/forms/BRE/84901.pdf

Florida Attorney General Office: http://myfloridalegal.com/Contact.nsf/Contact

Better Business Bureau http://westflorida.bbb.org/

Consumer Protection Agency http://www.hillsboroughcounty.org/index.aspx?NID=557 and File a Lawsuit against them at:

State Attorney's Office
 Thirteenth Judicial Circuit
 419 North Pierce Street
 Tampa, Florida 33602
 Phone: (813) 272-5400
 Fax: (813) 274-1976
 Website: http://www.sao13th.com/

In case you want to Hire a Lawyer I have a good one right that helping me with my case.

If you need more help write me back.

I hope that Help.

Ludy


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#5 Author of original report

CRS Auto (Fast Lane auto parts or fastlane auto sales or Auto Concept Industries or only God knows the next name they will bear) - This matter won't rest until you refund me

AUTHOR: Ayotunde - (Nigeria)

This is interesting and at the same time very sad. Experts in criminology will tell you that scammers will do everything possible to divert attention from them and of course mislead the members of the public. Ways of misleading the members of the public include intermittent chameleonic change of name/identity, frequent change of telephone numbers, outright denial and going incommunicado etc. In Accounting, there are terms called source documents and audit trail. I have got all the source documents and audit trail to expose CRS Auto (Fast Lane Auto sales or parts), only if RIPOFF can publish them.

I will like to reiterate the fact that I am a Nigerian and I am indeed proud to be a Nigerian. CRS Auto (Yvonne Claro) is free to descend too low as to tacitly refer to Nigeria and Nigerians in the bad light. That a member of a group is bad does not mean that the group is not homogenous, crooks are everywhere in the world including the US. This issue is about a bare-face scammer residing in the US. Please be informed that Nigerians are very hardworking and resilient people. Like other countries, Nigeria definitely has some few bad eggs. This is not the first time you have racially abused me. Honestly, I do not care, all I want is for you to refund my money and stop this cheap scam.

Scammers will appear to know more than you and even advise you to sue them or contact the necessary authorities if they scam you. This is just a gimmick to make you and other people believe them. The attraction of scamming people resident outside the US is because the scammers know that it is very difficult and often impossible for you to leave your country to sue them, after scamming you, they will be boasting that you should sue them. Imagine me leaving Nigeria for the US to sue CRS Auto for a scam of $2,500; the flight ticket from Nigeria to the US alone is about $2,500 plus cost of visa, accommodation and other incidental expenses. Despite this hindrance, I am not deterred, I will use the power of the law to bring CRS Auto to book and expose them.

Members of the public are free to check up my profile. I had a Masters Degree in Finance and Accounting from the University of Westminster, London, United Kingdom, I am certified by the US Oracle Corporation (then Sun) as a Java Programmer and a web component developer. I studied in Koenig Solutions Goa, India and I have worked as an investment banker.

You can see that CRS Auto (Yvonne Claro) tried to praise Ripoffs founder in order to gain an unmerited favour. If Ed Magedson has been scammed of his hard earned money while starting his business, he might not have achieved this present feat.

It is unfortunate that Ripoff does not allow people to attach documents; I would have attached the invoices and receipts CRS Auto (Fast Lane auto parts or fastlane auto sales or Auto Concept Industries or only God knows the next name they will bear) sent to me. RIPOFF HAS ALSO REDACTED OR HID MY EMAIL ADDRESS FOR REASONS I DONT KNOW BUT THEY DID NOT HIDE THE EMAIL ADDRESS PROVIDED BY CRS AUTO, I CHALLENGE RIPOFF TO SHOW MY EMAIL ADDRESS TO THE WORLD SO PEOPLE CAN CONTACT ME FOR DETAILS ABOUT THIS SCAM.

From CRS Autos rebuttal, you will see the anti-Nigerian sentiment that even if I provide documents to back up by claim, it may be photoshop documents. This is a ploy to make the members of the public think that any document I provide will not be genuine. Here is a simple question, will I just wake up one day on my bed in Nigeria and say one CRS Auto USA scammed me. No matter the mis-representation of facts by CRS Auto, I will send all necessary documents to RIPOFF as I have sent to several US security agencies and the US Embassy in Nigeria.

Since CRS Auto (Fast Lane Auto sales or parts) has failed to acknowledge the receipt of US$2500 from me and their failure to supply the merchandise requested within the agreed time in their rebuttal on Ripoffs website, I have no other choice than to release the bank details I made this payments to. The bank detail is Name of Bank: Regions Bank USA, Account Name: Tampas CRS Auto, Account number: 0170131155, swift code: UPNBUS44. The payments were made in two tranches, $1500 (March 22, 2012) and $1000 (April 11, 2012). I did a wire transfer (not check) from my US Dollar Domiciliary Account with Guaranty Trust Bank Nigeria (Acct No: 003577809, Account Name: Ayotunde Akinfolarin). It will also be good to note that CRS Auto (Fast Lane Auto sales or parts) acknowledged the receipt of these payments and they severally promised to refund me only for them to stop communicating with me and decided to change the name of their company.

You will also be glad to know that several authorities have contacted this company and they have refused to respond. Bureau for Better Business a mediator (BBB) informed me that they contacted them severally and they refused to respond, of course my petition to BBB partially influenced them to rate CRS Auto F. BBB rating on this company can be found at http://www.bbb.org/west-florida/business-reviews/used-auto-part-suppliers/crs-auto-in-tampa-fl-90123309

About me trying to reap where I did not sow, honestly I do not understand this statement. Can CRS Auto (Fast Lane Auto sales or parts) answer these germane questions. Did you send me invoices? Did you receive $2500 from me or not? Did you promise to refund me or not? Why did it take you so long to send a rebuttal? Why didnt you respond to the letters sent to you by BBB and other authorities? In fact on two occasions, they said they have refunded me only for them to say they forgot to send the money.

Later, they stopped communicating with me and one of the members of their staff insinuated that I have been scammed. It will be nice to know that I also buy merchandise from AA Midwest Chicago USA and I have had an excellent relationship with them. I have dealt with several US companies and I cherish their good customer services skills and trustworthiness. They never scammed me and they sent me what I paid for at the agreed time and of course they never talked about Nigeria and Nigerians in the bad light. CRS Auto (Fast Lane Auto sales or parts) has been the only US interest that has scammed me.

I worked hard for my money through my sweat and if anybody thinks he can scam me of my funds, then I will use all legally possible means to reclaim my money. I challenge CRS Auto (Fast Lane Auto sales or parts) to show responsibility, refund my US$2500 and rebuild your reputation.  ayofolarin217@yahoo.com (please do not redact this email as you didnt redact CRS Autos email address)
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#6 REBUTTAL Owner of company

CRS Auto Has Satisfied Customers

AUTHOR: CRS AUTO - (United States of America)

 WOW, all I can say is THANK GOD FOR RIPOFF REPORT!

Why, because in America we have a legal system that allows people to give both sides of the story.

The internet is not always fair. You read something about someone and they cant answer.

But at RIPOFF REPORT you can!  Many thanks to the founder Ed Magedson. This individual deal with us turned bad and Ayotunde Akinfolarin is attempting to gain an unfair advantage from our company and we wont allow it. (and neither will Ripoff Report because they protect ALL parties)

If he has a real claim (not Photoshopped documents) let the authorities come to our door.

We have expanded, changed our name, but NOT our phone numbers NOR our address. His story is just to make us worry about his negative false comments. He says we called him a n-word. Come on half my staff and customers are non-whites, as well as myself and my family is multicultural.

He will post a rant... he will say that the FBI, CIA, EPA, and the BBC (joke) PLUS
the Joint Chiefs of Staff are investigating, yet we are STILL here, and have
been contacted by no one. No one, not once.

He won't include anything that can be corroborated (supposed documents).

 I am going to let this matter rest, if he feels he needs a legal route I
suggest US Court system or have anyone he feels agrees with him in the US
Justice system contact us. We are HERE.

We are still in same location.

We are still providing GREAT customer satisfaction...to those who allow it.

We won't be bullied by extortionists or Nigerian check scammers (funny
huh, hes from Nigeria)

crsauto@gmail.com
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#7 Author of original report

CRS Auto now Fast Lane Auto Sales (www.fast-lane-autos.com)

AUTHOR: Ayotunde - (Nigeria)

Alert: Members of the public should know that CRS Auto Tampa Florida (www.crsautoexporters.com) has changed its name to Fast Lane Auto Sales (www.fast-lane-autos.com). They have also changed their phone number to (813) 774-4706. Recall that CRS Auto now Fast Lane Auto Sales has changed their phone number three times within 2 months. This company scammed me of $2,500 and they have refused to refund me, instead they have resorted to changing the name of their company and telephone numbers, probably in a bid to deceive the investigating authorities and the member of the public.
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#8 Author of original report

Still on CRS Auto refusal to refund my deposit

AUTHOR: Ayotunde - (Nigeria)

People should know that CRS Auto has refused to refund my deposit. Bureau for Better Business has tried severally to contact them but they have refused to respond to the Bureau. Though we are working with US Law Enforcement Agents and other bodies to bring this company (CRS Auto Tampa Florida) to book and notify everybody about their shameful character. Their phone line has been disconnected for reasons we do not know, however, the telephone number they now use is (800) 747-4304.

Their website too has been shut down, probably because i have exposed what they did to me. There are evidences that the principal officers of the company also have other websites they trade with.
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