- Report: #916069
Report - Rebuttal - Arbitrate
Complaint Review: CRS Auto
CRS Auto4912 17TH AVE. S Tampa, Florida United States of America
CRS Auto Tampa's CRS Auto, CRS Auto exporters I am Ayotunde Akinfolarin, a business owner in Lagos Nigeria. I import used auto parts from the US into Nigeria on regular basis. I sell these used auto parts to other Nigerian traders in Lagos Nigeri Tampa, Florida
*Consumer Comment: HELP TO ALL PARTIES
*Author of original report: Thank you Ludy!
*Consumer Suggestion: HELP WITH CRS AUTO SCAM
*Author of original report: CRS Auto (Fast Lane auto parts or fastlane auto sales or Auto Concept Industries or only God knows the next name they will bear) - This matter won't rest until you refund me
*REBUTTAL Owner of company: CRS Auto Has Satisfied Customers
*Author of original report: CRS Auto now Fast Lane Auto Sales (www.fast-lane-autos.com)
*Author of original report: Still on CRS Auto refusal to refund my deposit
I contacted CRS Auto on the 9th August 2011 with a view of buying wholesale used auto parts from them and getting same exported to Nigeria. On the same day, CRS Auto responded to me through email that they can export used auto parts to
Nigeria. I told them I could only pay through letter of credit because I had skepticisms about their operations; CRS Auto however said they can only accept payment through bank wire.
On the 15th March 2012, I sent a list of used auto parts I wanted to CRS Auto through email and on the 16th March 2012, CRS Auto replied that they will source the used auto parts within a maximum time frame of 60 days. Please note that I did not sign any agreement with CRS Auto, we agreed on terms through email correspondences. They asked for a deposit of US$2,500 and I sent the first tranche of the deposit ($1,500) on the 22nd March 2012. CRS Auto acknowledged the receipt of the US$1,500 through email.
After much pressure from CRS Auto, I sent the second tranche of US$1,000 to CRS Auto on the 11th April 2012. CRS Auto acknowledged my deposit of US$2,500 to them by sending a statement of account to me showing all the payments (US$2,500) I made to CRS Auto. Please note that I made the payment of the deposit to Regions Bank USA with the account name Tampas CRS Auto. I will provide their bank details if requested.
After several rounds of games and deceit by CRS Auto, they finally told me that they cannot source the auto parts I asked for and that they will refund me the deposit I have paid. Since June 2012 i.e. after the expiration of the agreed 60 days and
several weeks of grace period, I asked CRS Auto to refund me. Since this date, I have continually asked CRS Auto to refund me but they have refused.
I have placed several telephone calls to CRS Auto but Yvonne Claro (the owner of CRS Auto) has refused to speak to me. All my emails to them are left unanswered. In short, they have gone incommunicado. In one instance while I was speaking with a staff of CRS Auto, I overheard a voice in the background saying the fucking Niggard has been scammed, it is likely they were referring to me as a Niggard.
On two occasions,Yvonne Claro claimed they have refunded me, only for me to find out that they never did, this was another plan to further defraud me. CRS Auto later said they have not refunded me.
There is a high likelihood that CRS Auto (Yvonne Claro) set up this business and their website (www.crsautoexporters.com)
to defraud foreigners especially used auto parts importers from overseas countries like Nigeria. I guess they keep uploading their websites with cars and used parts sold in order to lure people especially foreign businesses to wire funds to them, after which they will not export the merchandise and refuse to refund the deposits paid by unsuspecting people.
For example, in Nigeria, most people doing used auto parts business are illiterates, if they are scammed or duped, they mostly forget the issue because they are not enlightened to know who to report the scammer to.
A Nigerian used auto parts trader also said one CRS Auto scammed him by taking a deposit of US$3,000 from him and refused to return same after failing to get used auto parts for him. I am still trying to confirm the veracity of this poor traders claim. I have forwarded petitions to the Nigerian authorities about CRS Auto. I also wish to place an advert in a Nigerian daily newspaper for anybody that has been duped by CRS Auto to contact me, however due to lack of funds; I have not been able to do this.
CRS Autos website is highly optimized, in Nigeria, if you Google export of used auto parts from US; CRS Autos website will appear in the first page of Google.
I have done business with several US interests and they have not treated me like how CRS Auto has done.
I run my small business with a high interest bank loan in Nigeria and I cater for over 15 members of my family. At the moment, my business is dead because I cant keep up my bank loan repayments, my assets are about to be taken over by my creditors and my dependants are suffering. No thanks to CRS Auto. I told CRS Auto about this but they will not bulge. They have decided not to pick my calls or reply my emails. Though the US$2,500 I paid to CRS Auto as deposit may look small, in Nigeria where 90% of the population lives below US$2 per day, $2,500 is a very huge sum.
Yvonne Claro has been so arrogant despite withholding my deposit illegally; she has resorted to threats and telling me to do anything I like and that the deposit will never be refunded.
Kindly save my soul by helping to force CRS Auto to refund me and put measures in place so that CRS Auto will not continue this fraudulent and shameful act.
Attached to this letter is the statement sent by CRS Auto showing the payments I have made, I can forward all the email correspondences between CRS Auto and me to you if you require them.
Due to the poor postal service in Nigeria, I will appreciate if all my correspondences between our office and me can be done through email. My email address is (((REDACTED)))
Thanks for the
This report was posted on Ripoff Report on 07/23/2012 09:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/CRS-Auto/Tampa-Florida-33619/CRS-Auto-Tampas-CRS-Auto-CRS-Auto-exporters-I-am-Ayotunde-Akinfolarin-a-business-owner-916069. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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