- Report: #891506
Report - Rebuttal - Arbitrate
Complaint Review: CTA Travel
CTA TravelTampa, Florida United States of America
CTA Travel Would not issue refund for medical reasons Tampa, Florida
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I immediately contacted CTA and asked them to cancel our membership and told them the reason for the cancellation. I offered to provide documentation. They refused because it was 11 days past the time for cancellation. I then called the credit card company and they indicated that it sounded like a valid reason for cancellation.
After a few weeks, I was notified by the credit card company to contact CTA. I called three times and got voicemail. They never returned my call. I finally got an e-mail from them to contact the credit card company. I did and they said CTA was just passing the buck and had no intention of issuing a refund. Once again I offered documentation. It was 11 days after the cancellation period in the fine print, but I had cost them nothing. I had used nothing. If they need $2500 that badly, are they a solvent company? There are numerous complaints against this company and now I know why.
This report was posted on Ripoff Report on 06/01/2012 08:02 AM and is a permanent record located here: http://www.ripoffreport.com/r/CTA-Travel/Tampa-Florida-33607/CTA-Travel-Would-not-issue-refund-for-medical-reasons-Tampa-Florida-891506. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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