- Report: #780393
Report - Rebuttal - Arbitrate
Complaint Review: CTA VACATIONS
CTA VACATIONS4802 GUNN HIGHWAY SUITE 158 TAMPA, Florida United States of America
CTA VACATIONS PASSPORT TO TRAVEL PROFESSIONAL CONS TO GET YOUR MONEY, MISREPRESENTED AND LIED ABOUT CHARGES ON FREE TRAVEL TAMPA, Florida
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U S with no restrictions, charges, fees of any sort. We also received a cruise to Mexico under the same no restrictions from CTA Vacations. So we bought into the membership for $2000. We had to send $4.95 to Passport to Travel to receive the package for these items. This was in May 2011 got the package in July 2011. This is when we found out about all these charges. We called the company and talked to Cheryl Pumper on July 7 and she sounded like she was so concerned and told us that this was not right and that they had already paid for these airline tickets and that there was to be no restrictions what so ever. Called her again on July 12, 15, and 21st she was still working trying to get things solved for us. Then on August 15 and 18 we left messages and never received any answers after that.
We are now in the process of trying to get our credit card company to dispute the charge with these cons but we were told that it is past the time which is 60 days. This Cheryl Pumper person absolutely knew the law. That is why, I am absolutely sure, she strung us along until the time was up. She knew that if they would not have responded right away that we would of called our credit card company right then.
This report was posted on Ripoff Report on 09/23/2011 09:40 AM and is a permanent record located here: http://www.ripoffreport.com/r/CTA-VACATIONS/TAMPA-Florida-33624/CTA-VACATIONS-PASSPORT-TO-TRAVEL-PROFESSIONAL-CONS-TO-GET-YOUR-MONEY-MISREPRESENTED-AND-L-780393. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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