- Report: #362434
Report - Rebuttal - Arbitrate
Complaint Review: CTS Holdings, Pipeline
CTS Holdings, PipelinePo Box 1101, Nationwide U.S.A.
CTS Holdings, Pipeline Total rip off, scam, came out of the blue. Alpharetta Geogia
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Well another month passes and yet again I am hit. I call my insurance company because I received a bill in the mail saying I owed for the month before...so who the hell is CTS? I called the bank...they researched it farther and found a number. I called and after given 4 different numbers I get ahold of charge.com. I've never signed up for this, no idea what it is, just dumb founded. So I told the man to cancel it and he said sure not a problem. he put me on hold, came back on and said it was done, no more money should be taken out.
I never use my bank account and to my surprise when I check it 2 months later...this company has continued to take money from me. I called my bank, they gave me the number again and again I call. I spoke to a "manager" and she says, oh no you can't cancel by phone you have to fax. I told her I never signed up for anything and that this is rediculous...so I fax and threaten to take them to court for the 300 dollars they owe me. Well guess what...even after the fax, they hit my account for the past 5 days, causing my balance to be negative 510.75 so far.
I called today and she said, yes we've received your fax, it's canceled and I explained that they are still hitting my account. An account I never authorized. I'm fuming. I contacted my bank and I'm doing a dispute, however I can not close my bank account until the investigation is complete so in the meantime, I still get charged for each hit and a daily fee for being in the negative. When I called charge.com today, they said they will not refund my money, and "to do what I have to do" when I asked to speak to a superviser I was transferred to a dial tone. So angry I could scream!!!
This report was posted on Ripoff Report on 08/13/2008 10:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/CTS-Holdings-Pipeline/nationwide/CTS-Holdings-Pipeline-Total-rip-off-scam-came-out-of-the-blue-Alpharetta-Geogia-362434. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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