- Report: #1077340
Report - Rebuttal - Arbitrate
Complaint Review: CUSTOM CLIMATE CONCEPTS, INC
CUSTOM CLIMATE CONCEPTS, INC2282 72ND AVE E SARASOTA, Florida USA
CUSTOM CLIMATE CONCEPTS, INC BEWARE OF THIS COMPANY IF YOU ARE A SENIOR CITIZEN!!!! SARASOTA Florida
*Author of original report: NO PROBLEM WITH YOU
*UPDATE Employee: Are you kidding me?
*Author of original report: NOT AN ERRONEOUS COMPLAINT AT ALL PATRICK, SORRY
*Author of original report: ADDITIONAL QUESTION FOR CUSTOM CONCEPTS
*REBUTTAL Individual responds: Custom Climate Concepts The Truth
*Author of original report: ATTACH RECEIPT
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I am completing this complaint for my mother-in-law, Mrs. Jean Hayden who is unable to complete herself. She is unable to do many things herself which is why last year, this company was told to never go to her home again as they got her to write them a $3000.00 check for work on a brand new air conditioning system (just put in the year prior for $8000.00). Both my husband and I specifically told them never to return to the property that she was very forgetful and we were to approve all work done at her home. On August 16th, they returned to her home (she gave them permission-they called her), and charged her $509.00 to clean a coil!! She states she was never told in advance how much this “cleaning” would cost, the company says she was told and she signed for the ok to perform.
When I called the office on Tuesday August 20, 2013 ask why they even went to the home after being told never to return to the house, the women who answered the phone hung up on me after I questioned her. I was questioning her about the numerous complaints from other seniors and was asking her if this was a “normal” practice of the company to prey on senior citizens as it was starting to look like a pattern to me.
My mother in law informed me that “the man” was working for about 2 hours. That would amount to 250.00/hour which is an excellent wage for an unlicensed laborer (I checked, he is unlicensed).
I feel this company should be ashamed of themselves for taking advantage of seniors and I would like all seniors to beware!
I am sending a letter in writing to have this company never return or be subject to arrest.
My mother in law would like to pay for the service but not overpay. She has certainly overpaid for a “coil cleaning”.
Total bill was 509.95 which included C & T of $34.95 , Clean coil: $ 475.00
And no tax was charged….Hmmm…I guess they are also ripping off the State of Florida and the IRS as well as all of the senior citizens. I will be letting them know as well.
This report was posted on Ripoff Report on 08/20/2013 07:15 AM and is a permanent record located here: http://www.ripoffreport.com/r/CUSTOM-CLIMATE-CONCEPTS-INC/SARASOTA-Florida-34243/CUSTOM-CLIMATE-CONCEPTS-INC-BEWARE-OF-THIS-COMPANY-IF-YOU-ARE-A-SENIOR-CITIZEN-SARAS-1077340. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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