• Report: #747001

Complaint Review: CUSTOM PAVING & SEAL COATING

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  • Submitted: Wed, June 29, 2011
  • Updated: Sat, July 09, 2011

  • Reported By: ROBERT — LAGRANGEVILLE New York Virgin Islands (US)
CUSTOM PAVING & SEAL COATING
P.O.BOX24 MILTON, New York United States of America

CUSTOM PAVING & SEAL COATING PROMISED A 2 INCH ASPHALT DRIVEWAY AND RECEIVED A 1/2 ASPHALT DRIVEWAY MILTON, New York

*REBUTTAL Owner of company: 2 years later

*Author of original report: custom paving & seal coating are crooks

*REBUTTAL Owner of company: custom paving response

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custom paving & seal coating said they would install 2 1/2 inches of new asphalt on my driveway when i noticed large and small holes in the driveway and i could see the stone bass i realized that 2 1/2 inches of asphalt were not on my driveway and called mike smith of custom paving & seal coating and told him he only instaled about 1/2 inch of asphalt and that i wanted him to install 2 inches of asphalt on my driveway i told him i had two asphalt contractors come to inspect my driveway and both said there was less than 1/2 an inch of new asphalt.mike smith said he would only fix the small holes and could not help me regarding the 2 inches of asphalt.this company is a RIP-OFF do not use them as they are dishonest.

This report was posted on Ripoff Report on 06/29/2011 01:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/CUSTOM-PAVING-SEAL-COATING/MILTON-New-York-12547/CUSTOM-PAVING-SEAL-COATING-PROMISED-A-2-INCH-ASPHALT-DRIVEWAY-AND-RECEIVED-A-12-ASPHAL-747001. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 2Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

2 years later

AUTHOR: custom paving - ()

Well it has been 2 almost 2 years later and I drove by your driveway today to see another customer and i noticed that your driveway is still in great shape. It has never been touched since i repaved it. No sealer or nothing and still in great condition. Just want to say i Hope you are happy now with your job and see that i did you a good job. Thank you

Mike
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#2 Author of original report

custom paving & seal coating are crooks

AUTHOR: ROBERT JAY - (Virgin Islands (US))

I repeat do not use custom paving & seal coating they will not put down the correct amount of asphalt.you may not notice this until the stone bass starts to show through the thin asphalt which was my experience.Do not be fooled no amount of sealer can compensate for the incorrect amount of asphalt.Honest paving contractors will install 2 1/2 inches of asphalt i received 1/2 inch of asphalt you do the math.I paid $4300 for this crooked job 2 years ago the two honest paving contractors i called gave me estimates for $5300 and $5200 to pave my driveway with 2 1/2 inches of asphalt.This means it will cost me $9500.00 to have my driveway paved correctly i am not a hard person to please in fact this is the first complaint i have made and i am 73 years old.I would just like to prevent anyone else from being ripped off. I would just like to add that in june of 1990 i had my driveway paved by W.L.SMITH who did a very good job which lasted until july of 2009. DO NOT USE THEM THEY ARE DISHONEST.
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#3 REBUTTAL Owner of company

custom paving response

AUTHOR: custom paving - (United States of America)

I would just like to let every one know  that this customer is a very hard person to make a happy. He  was told to seal his driveway because it is right in the sun . He would not do it.. so after  almost 2 yrs he calls me up because a plow scrapped the driveway dug several holes. His  guaranteed was over i told him dont  worry about that i will still come fix it, I went to his house saw the spots offered to fix them at no charge. There as no mention of this thin asphalt  until i left his house and he could not afford to put a coat of sealer on it. I told him i  would fix it and that did not work he wanted a whole new driveway i  tried to make this customer happy but cant always win.
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