- Report: #270048
Report - Rebuttal - Arbitrate
Complaint Review: CVE
CVE5 N. Corporate Dr., Riverdale, New Jersey U.S.A.
CVE, Creative Vision Electronics Samsung outsource for warranty services Ripoff Riverdale &/or Secaucus New Jersey
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Purchased in February, this unit and replacement unit, after repeated "repairs" by CVE will not record to DVD drive. ' have not had one day of use in over six months!
CVE appears to give no attention to actual problems, but "repair" something not complained about and return the unit.
Samsung apparently willing to replace with newer model, but such replacement is also done by CVE, who have yet to acknowledge receipt of the unit that UPS reports delivered to them 7/30/07 !
This report was posted on Ripoff Report on 08/24/2007 02:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/CVE/Riverdale-New-Jersey-074571715/CVE-Creative-Vision-Electronics-Samsung-outsource-for-warranty-services-Ripoff-Riverdale-270048. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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